Rashad Mattar

Objective A highly motivated and ambitious individual able to give timely and accurate advice,

guidance, support and training to team members. Possessing excellent management skills.

Having a proven ability to consistently hit targets, improve best practices and organize time efficiently. Looking forward to make a significant contribution in a company or a bank that offers a genuine opportunity for progression.

PROFESSIONAL

EXPERIENCE

March 2022 – Present FRANSABANK SAL Beirut, Lebanon

Senior Compliance Officer

Key Responsibilities

• Controlling the KYC and CTS forms on daily basis and ensuring their completion
• Screening in-out transfers to ensure their compliance with AML-CFT compliance requirements
• Assisting the head of Section in preparing and monitoring reports for different departments and branches
• Participating in the development of system and tools for AML-CFT Compliance management and risk reduction
• Monitoring, analyzing and measuring AML-CFT compliance risks on a daily basis to produce alert treatment warnings
• Screening new customers and old customers to identify potential sensitive customers
• Investigating on clients' accounts patterns to identify potential risky situations
• Drafting suspicious activity reports (SARs)
• Analyzing risk to suggest action for improvement
• Classifying alert treatment and reporting suspicions for further actions
• Updating, with the concerned parties, a classification of AML-CFT Compliance risks to setup prevention procedures.
• Preparing statistics for deficiencies in Branches (non-update KYCs, wrong CTS forms, non-handled Alerts...).
• Replying to the Branches' requirements and emails
• Studying the checkbooks requests
• Studying the SME files and corporate files (new and renewal)
• Following up on the customers' files update (KYCs)
• Approving the profiling set by the Branches for on-boarding customers
• Checking the alerts handled by the Branches and approves them

April 2018 – February 2022 FRANSABANK SAL Beirut, Lebanon

Head of Operational Controllers

Key Responsibilities

• Managing and leading the team of customer service and tellers to participate in the marketing and the sale of banking and investment products
• Ensuring that the team is maintaining an excellent relationship with the clients by providing professional customer service
• Conducting regular meetings and awareness sessions regarding new products and policies
• Increasing team productivity by distributing tasks based on team capabilities.
• Undertaking clearance tasks on company-related documents
• Managing, controlling, and approving all branch accounts and signing transactions
• Controlling and signing banker checks
• Demonstrating good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery
• Controlling fresh cash transactions, accounting statements and ATM transactions
• Responsible to develop and increase the efficiency of employees by providing the right guidance
• Accurately closing out the teller terminal and remitting daily work to control officer
• Preparing daily, monthly, and yearly retail and branch-related reports
• Efficiently communicating with prestigious clients and entities

March 2016 – March 2018 FRANSABANK SAL Beirut, Lebanon

Bank Teller & Assistant Operational Controller

Key Responsibilities

• Handling the day-to-day financial transactions for customers, consolidating,

reconciling and balancing daily transactions.

• Responsible for vault and the auditing, reporting and balancing of cash draw including overdrafts and loans.
• Examining the bank locker, alongside one more associate.
• Gathering and monitoring various reports for regulatory compliance goals.
• Presenting and cross-selling banking services and products to existing and prospective clients.

September 2013 – April 2016 HOLDAL – ABOU ADAL GROUP – BEIRUT

DUTY FREE Beirut, Lebanon

Sales Supervisor

Key Responsibilities

• Consistently overachieving designated sales targets
• Demonstrating a high-level of communication skills with customers
• Controlling all incoming and outcoming products
• Training all new employees and provided them with the necessary know-how to meet targets, retain the existing customer base and attract potential customers
• Increasing the profitability generated from the customer base
• Managing the display of the store
• Handling customers complaints

September 2011 – September 2013 HOLDAL – ABOU ADAL GROUP –

BEIRUT DUTY FREE Beirut, Lebanon

Sales Coordinator

Key Responsibilities

• Serving customers by providing product and service information.
• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customers inquiries and communicating through various channel.
• Acknowledging and resolving customer complaints.
• Managing the display of the store as per the respective brand’s worldwide-adopted requirements.
• Collecting, examining and registering the products.

March 2022 – Present

FRANSABANK SAL Beirut, Lebanon

Senior Compliance Officer

April 2018 – February 2022 FRANSABANK SAL Beirut, Lebanon

Head of Operational Controllers

March 2016 – March 2018 FRANSABANK SAL Beirut, Lebanon

Bank Teller & Assistant Operational Controller

September 2013 – April 2016 HOLDAL – ABOU ADAL GROUP – BEIRUT

DUTY FREE Beirut, Lebanon

Sales Supervisor

September 2011 – September 2013 HOLDAL – ABOU ADAL GROUP –

BEIRUT DUTY FREE Beirut, Lebanon

Sales Coordinator

2011 – 2013 Université de Picardie Jules Verne, France

Bachelor of Business Administration - Online

2009 – 2013 Bachelor of Business Administration (BBA)

Modern University for Business & Science (MUBS) – Lebanon

2009 Socio-Economics - Lebanese Baccalaureate

Damour Secondary Highschool – Damour