Rashed Alsayed

Sales Associate and Customer Service Professional with +4 years of experience in retail, F&B and hospitality, and customer-facing environments. Proven ability to achieve sales targets, build lasting customer relationships, and deliver exceptional shopping experiences. Skilled in consultative selling, POS operations, inventory management, merchandising, and complaint resolution.

A motivated team player with strong communication skills and a commitment to delivering outstanding customer service in fast-paced retail settings.

Sales Associate at Mike Sport (2024-09 – 2026-04)

• Assisted customers in selecting sportswear, footwear, and accessories by providing product recommendations based on their needs.
• Achieved daily and monthly sales targets through consultative selling, upselling, and cross-selling techniques.
• Processed sales transactions, exchanges, and returns using POS systems while maintaining cash handling standards.
• Maintained visual merchandising standards and supported inventory replenishment to ensure product availability.

Retail Sales Associate at Eldorado Shopping Mall (2023-11 – 2024-09)

• Delivered exceptional customer service by assisting shoppers with product selection and promoting seasonal offers and new arrivals.
• Increased sales through effective product recommendations and upselling while consistently meeting individual sales objectives.
• Maintained organized merchandise displays, replenished stock, and supported inventory counts to ensure an attractive shopping environment.
• Processed customer transactions accurately using POS systems while ensuring efficient checkout operations.

Customer Service Representative | Bar Staff at Cheese On Top (2022-10 – 2023-08)

• Delivered professional customer service in a fast-paced restaurant and bar environment while ensuring a positive guest experience.
• Prepared beverages, served food, handled customer orders, and processed payments accurately using POS systems.
• Resolved customer inquiries and complaints promptly while collaborating with team members to maintain efficient daily operations.

Food Runner | Customer Service Representative at Roadster Diner (2021-11 – 2022-03)

• Provided efficient food and beverage service while maintaining high standards of customer satisfaction.
• Assisted customers with menu inquiries, coordinated with kitchen staff, and ensured accurate and timely order delivery.
• Contributed to smooth restaurant operations by maintaining cleanliness, teamwork, and compliance with food safety procedures.

Technical Baccalaureate in Sales & Commercial Relations – Ayn Al Zahab Institute (2020-10 – 2023-06)