IT Engineer
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. I am a IT Engineer and manage all IT setup for conferences held in the Durban ICC Center
IT Technician repairing and maintain PC's and laptops throughout HQ
Setting up of printer and scanners Setting up 3G and 4G devices for internet use without office reach.
Setting up office 365 and configuring outlook. Installing and configuring Sage for finance and HR department.
Remote support Logging on remotely to client machine using VNC, Team Viewer and SolarWinds Installing AV defender for antivirus use.
Server Support Creating user accounts on Windows server 2008 Assign permission to users on AD Resetting users passwords on Windows Server 2008
Managing and monitoring IT call desk within company SLA Monthly call stats are sent to IT manager and COO every month to monitor each technician calls for the month.
Management Skills Training interns and monitoring on work progress to IT manager Managing IT assets within IT department Managing and maintain storerooms at HQ Keep updated spreadsheet of assets coming within and out of department and location of assets
Asset tagging assets and reporting to supervisor and asset manager Managing Conferences and infrastructure of setup.
IT offers professional support for Conferences Full infrastructure support Setup of Wi-Fi services Printing services Software support and maintenance technical services and repairs Asset management Awarded for excellence in FPD values 2019.
Managing all IT setup for TB and Aids Conferences held in the Durban ICC.
