Shehan Perera

An experienced senior banker with a 6+ years successful career in a highly organized bank. Effectively identies and quickly resolves complex nancial issues. A banker who thrives in environments that are dynamic and fast- paced. An innovative and knowledgeable banking professional with extensive experience in nance, sales, people management, and marketing. believes in integrity, efficiency, and exceptional customer service.

I am skilled at identifying issues and risks promptly.

Successful in interfacing with upper-level decision makers and resolving critical problem areas, excellent interpersonal skills with logical thinking and analytical abilities.

Proven track record of delivering quality services without compromising on service standards.

Effective leader with excellent motivational skills to sustain growth while motivating peak individual performances.

Senior Relationship Assistant - Corporate Banking, Nations Trust Bank PLC, Colombo, Western Province, Sri Lanka , 07/2020 - 10/2022

Managing and handling the top corporate clients in Sri Lanka Providing remarkable customer service through all customer interactions, problem solutions

Analyzing the nancial reports of clientele and accessing their creditworthiness

Providing expert nancial advice to customers

Educating bank customers on available credit options and the multiple loan products

Corporate banking portfolio management by keeping customer satisfaction

Carry out the annual reviews of the Credit proposal facilities and facility restructures

Raising temporary nance facility approvals upon business requirements of the clients

Monitoring and follow- up of corporate credit facilities to ensure the quality of the assets

Raising temporary nance facility approvals on the business requirements of the clients networking with business leaders and executives to identify clientele within the local community.

Establishing positive relationships with management to facilitate communication and collaboration between all employees.

Mapping clients’ requirements and coordinating, developing, and implementing processes in line with guidelines

Achieve budgeted customer revenue and volume targets for corporate banking

Work closely with the Relationship Managers to formulate and implement strategies in capturing new business, increase transaction volumes and expand the Trade and Cash Management wallet share of the Corporate and Commercial Banking customer portfolio

Create reports and monitor statistics in relation to corporate Banking Sales

Developed new procedures and processes to improve the company’s ow

Completing all the security documentation in order to establish facility limits

Advicing corporate clients for available trade facilities in order to run a smooth operation

Credit Assistant - Branch Credit, Nations Trust Bank PLC, Colombo, Western Province, Sri Lanka , 07/2018 - 06/2020

Creating financial analysis reports on market research and borrowing financial statements

Assisting Relationship Manager to handle the portfolio by closely monitoring it

Using all sales tools, including proling customers’ needs through the use of various technologies and sales tools, to ensure a consistent and valued customer experience

Generating new business and referral clients in partnership with nancial advisors and team

Ensured high levels of customer satisfaction through excellent service

Branch Operations Assistant, Nations Trust Bank PLC,

Colombo, Western Province, Sri Lanka , 08/2016 - 06/2018

Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level

Managing banking operations includes implementing short- and long- term plans with a focus on excelling business targets & service delivery metrics

Developed strong administrative skills through data entry, answering telephone calls, providing high- quality customer service, ling client records, and calendar management

Handling cash operations and customer operations Maintaining a smooth relationship with customers Reports generating and monitoring Fullling the audit requirements by ensuring smooth operations Created and compiled weekly and monthly reports and maintained archival records and database systems.

Trained new employees and provided ongoing individual training to maintain staff accountability.

Worked with accuracy and attention to detail.

Business Administration, Cardiff Metropolitan University Wales, United Kingdom Current

Degree: MBA

Coursework: Marketing Management, Strategic Management, Account Management, People Management,

Operational Management, Project Management The International English Language Testing System (IELTS), IDP Education Colombo, Sri Lanka

12/2021

Degree: Some College (No Degree) Gpa: Band Score - 6.0 (CEFR Level - B2)

Credit Management, Institute Of Bankers Of Sri Lanka Colombo, Sri Lanka 01/2021

Degree: Higher Diploma

Gpa: Overall Grade: Pass (51% To 64%)

Coursework: Lending Policies, Credit Analysis, International Trade And Working Capital Finance, Securities And Bank Advances, Recovery & Remedial Management

Member Of: Institute Of Bankers Of Sri Lanka

GCE Ordinary Level, Ananda College Colombo, Sri Lanka

08/2015

Coursework: Accounting - Very Good Pass, Business Studies - Credit Pass, Economics - Credit Pass, General English - Ordinary Pass

G.C.E Ordinary Level, Mahanama College Colombo, Sri Lanka 12/2012

Coursework: Buddhism - Distinction Pass, Sinhala - Distinction Pass, English - Distinction Pass, Mathematics - Distinction Pass, History - Distinction Pass, Science - Distinction Pass, Drama - Distinction Pass, Business & Account Studies - Distinction Pass, Health - Distinction Pass