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Application Support Engineer

Customer Service
ThunderSoft
Bucharest, RomâniaIeriPână la 11.12.2026
Normă întreagăLa sediu

Descrierea postului

L1 Support

Main Responsibilities

  • Be responsible for the daily operation and maintenance of the application system, ensuring its stable operation.
  • Monitor and analyze application performance, identify and solve system issues.
  • Assist in the implementation of application system deployment and upgrades, ensuring a smooth transition.
  • Maintain operation and maintenance documents, record system changes and operation manuals.
  • Provide technical support to address technical issues raised by customers and the internal team.
  • Assist in conducting system health checks, preventing potential risks and proposing improvement suggestions.
  • Collaborate with the development team to support the development and testing environment of the application system.

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Keywords
Application OperationsApplication MaintenancePerformance MonitoringIssue Analysis and ResolutionSystem DeploymentSystem UpgradesTechnical SupportSystem Health ChecksRisk PreventionOperations DocumentationDevelopment and Testing Environment SupportCross-functional CollaborationApplication SystemSystem MaintenanceTroubleshootingOperation ManualsDevelopment EnvironmentTesting EnvironmentIT OperationsIT Services

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