IT Manager

Job Responsibilities

1. Responsible for daily operation and maintenance of the campus network, including multi-building backbone interconnection, VLAN planning, IP address management and DHCP service maintenance. Implement network access control policies (802.1X, MAC authentication). Manage AC AP wireless network O&M, including channel optimization, interference mitigation and wireless roaming tuning to ensure network stability for high-density client access scenarios.
2. Provide end-user IT support: installation and troubleshooting of employee PC hardware, operating systems and office software; handle IT service tickets. Maintain the IT fixed asset ledger and support the full lifecycle management of hardware procurement, issuance, return and disposal.
3. Conduct routine inspection, status monitoring and troubleshooting for computer room infrastructure, meeting room audio & video systems, large screens, access control and surveillance systems. Provide on-site network and A/V support for key meetings.
4. Support network upgrades, acceptance of structured cabling works and network change implementation; deliver basic O&M documentation (network topology, IP addressing plan, configuration backups).

Job Requirements

1. Minimum 2 years of hands-on experience in enterprise campus network O&M; familiar with core-distribution-access three-tier network architecture. Proficient in VLAN, STP/RSTP, link aggregation, static routing / OSPF and other technologies. Skilled in operating wireless controllers (AC) and thin APs; able to independently resolve issues such as wireless interference, roaming anomalies and slow access. Capable of troubleshooting connectivity failures across network segments and buildings.
2. Familiar with monitoring tools including SNMP and Zabbix; capable of basic traffic analysis and packet capture for fault diagnosis.
3. Familiar with Windows OS, mainstream office software and corporate email deployment & troubleshooting; competent in end-user desktop support.
4. Practical experience in operation and maintenance of computer room facilities, structured cabling, audio and video equipment.
5. Candidates with Huawei / H3C / Cisco network certifications (HCIA, HCIP, etc.) are preferred.