Empowering our Clients with People-Driven Digital Innovation Across Europe
We are a Group managing digital IT services and solutions, driven by people, innovation, agility, and deep industry insight. We are working with the largest private and public institutions to deliver IT services and solutions.
Being an entrepreneurial digital services group with a Human-Sized Tech Company, we are built by passionate experts and led by seasoned leaders in IT and digital transformation.
Design and implement automated processes for updating and indexing information sources.
Build and maintain dashboards to monitor source indexing, update status, and anomalies across multiple country-specific chatbot instances.
Define and implement source and bot update workflows, including scheduling, monitoring, and alerting.
Ensure high response accuracy through automated quality assurance and validation mechanisms.
Develop quality monitoring dashboards and implement automatic quality control following source updates.
Implement and optimize an LLM framework focused on:
high response accuracy,
low hallucination rate,
low latency,
production readiness.
Design and implement security mechanisms to protect the conversational agent against misuse and fraudulent activities.
Implement rate limiting and access control mechanisms based on project and IP.
Deploy, operate, and maintain the platform across Development, Validation, and Production environments.
Collaborate with DevOps and cross-functional teams to improve platform reliability, scalability, and automation.
Contribute to code reviews, architecture discussions, and continuous improvement initiatives.
Strong Python development skills, including:
o asynchronous programming (async/await),
o unit testing,
o clean and maintainable code.
Hands-on experience with Kubernetes, including:
o application deployment,
o CronJobs,
o troubleshooting production workloads.
Solid understanding of CI/CD pipelines and DevOps practices.
Experience with software engineering best practices:
o clean architecture,
o code reviews,
o testing,
o automation.
Experience working with GitLab and GitLab CI/CD.
Knowledge of monitoring, logging, and production support practices.
Experience deploying and operating applications across Development, Testing/Validation, and
Production environments.
Experience with Dynatrace for monitoring and observability.
Knowledge of production Kubernetes ecosystems and API platforms (e.g. ChatAPI, Apigee).
Experience working with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), or GenAI applications.
Experience implementing monitoring, quality assurance, or evaluation frameworks for AI-powered applications.
Familiarity with chatbot architectures and conversational AI platforms.
Competitive salary and the opportunity to have a meaningful job where you can make a difference
The chance to continuously evolve as a professional
Medical insurance & Meal tickets. Variety of training opportunities
With a team of 250 dedicated professionals, we combine technological excellence with a people-first culture. We believe in empowering talent, nurturing careers, and building long-term trust with our
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