Gabi Anusca

Senior Release Manager with 20 years leading release governance for regulated banking/telecom platforms, managing 4 concurrent releases/month with 99% deployment success rate. Comfortable working across both technical and business domains while balancing delivery risk, operational priorities and stakeholder expectations. Hands-on experience with Azure DevOps, Jira, ServiceNow, Jenkins, GitLab CI, Splunk and CI/CD delivery practices.

Release Manager at UniCredit Bank Romania (2022-08 – Present)

• Led release governance for up to 20 concurrent applications/systems, coordinating 4 releases per month across Development, QA, DevOps, Infrastructure, Security, and Business teams
• Reduced deployment failures/rollbacks by tightening production readiness review criteria
• Managed release calendar and deployment sequencing for teams totaling 15 people across 10concurrent initiatives
• Cut post-release hypercare duration from 5 to 3 days through improved cutover coordination
• Ensured 100% of releases met compliance/audit requirements with zero critical governance findings over 4 years
• Drove executive reporting to steering committee

WebOps Engineer at youngculture (2018-08 – 2022-08)

• Coordinated deployments across 6 Dev/Test/Staging/Production environments for a single enterprise AEM customer
• Supported CI/CD pipelines handling up to 20 deployments/month with >95% success rate
• Reduced environment-related deployment delays through improved operational readiness checks
• Partnered with globally distributed teams across 3 time zones and 5 countries

Implementation Manager / Professional Services Team Lead at MIND CTI (2010-08 – 2018-08)

• Managed simultaneous international telecom implementations, each valued at >500.000 USD
• Led delivery teams of up to 10 people across several disciplines from kickoff to production handover
• Delivered >80% of implementations on time / within budget over an 8-year span
• Managed 10 enterprise customer relationships with a 100% renewal/retention rate
• Resolved major delivery escalations without customer churn

Support Engineer at MIND CTI (2005-07 – 2010-08)

• Handled 60-70 incidents/month for enterprise telecom platforms with high percentage of first-contact resolution
• Maintained 99.9% uptime / SLA compliance across supported production environments
• Reduced average incident resolution time

Bachelor's Degree in Economics – Alexandru Ioan Cuza University of Iași