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Georgiana Apostol

Georgiana Apostol

Line Manager

Talent
Militari, Municipiul Bucureşti0Membru din 27 iunie 2023
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Despre

I have had my Graduation Ceremony (Accounting and Management - London) in February 2023 and I am excited to have the opportunity for this challenge. As someone who has spent multiple years in finance, accounting, customer service and management, I have an in-depth understanding the Generally Accepted Accounting Principles (GAAP). I apply Kaizen concept in my professional life. I am highly motivated and result-driven person with strong numerical and analytical skills.

Twenty years in the financial and accounting service industry contributed to developing my ability to work under pressure in a challenging environment. I am a quick learner, confident and reliable with excellent communication skills and an integrity and objectivity of approach.

Experiență

BSc (Hons) Accounting & Management / Ulster University London, Graduation June 2022

Management Capability Course – September 2022.

Operational Delivery Profession Course – Team Leader Silver Development Programme, June 2023.

Retail Banking program in the Romanian Banking Institute, Training and Specialization Banking Centre.

Educație

Work Experience

  1. Line manager – Home Office (London)
November 2021 - present
  • Leading operational, administrative, and technical functioning.
  • Analyzing data, performance, managing and supporting staff to identify knowledge gaps.
  • Checking timesheets, planning weekly Rota, organizing work and strategy activity for staff. 
  • Arranging and conducting 1-2-1 meetings and providing feedback on quality and productivity.
  • Presenting solutions to improve the activity.
  1. Sortation Associate – Amazon, London 
September 2020 to November 2021 (pandemic year)
  • Receiving & sorting parcels into relevant post codes.
  • Following Amazon's internal processes and safety and security procedures.
  1. Administrator sales advisor – Big Yellow (self-storage), London
December 2018 to September 2020
  • Performing daily schedule: bank statement reconciliation, invoices, and Direct Debit validation.
  • Handling payments, arranging orders and delivery.
  • Completing inventory at the end of month and keeping the shop floor clean and tidy.
  • Supporting the manager and following the company procedures.
  • Increasing sales revenue building good relationships with customers.
  1. Front desk receptionist – Travelodge hotel – London 
November2017 to December 2018
  • Completed City Ledger and Company’s Payment Book.
  • Performed a good understanding of the guest’s requirements when they are checking in or out.
  • Ensured the banking and till procedures are carried out in accordance with company’s policy.
  • Identified the problems and kept up to date the line manager.
  1. Assistant Manager – SRC Transatlantic LTD (financial services), London 
June 2012 to November 2017
  • Ensured Safety and Security policies, opened-closed procedures, and dual authorization.
  • Front-office operations: cash loans, cheques, MoneyGram, payments.
  • Coordinated the team and activity to achieve monthly sales target.
  • Analyzed and solved customer complaints in a friendly manner.
  • Supported the store manager in planning and executing the marketing plan.
  1. Assistant Manager – Alpha Bank Romania, Ploiesti (Romania) 
June2005 to June 2012
  • Coordinated front-office operations (cards, loans, payments, cheques, insurances) and maximize selling.
  • Handled large amounts of money by managing deposits and withdrawals.
  • Transfer orders, international and cheque payment, cash operations documents.
  • Maintained a high standard of customer service by responding and solving all complaints in a friendly and professional manner.
  1. Accountant – SC Carlsrom Beverage Co SRL, Ploiesti (Romania)
September 1996 to June 2005
  • Prepared cash collection and remittance.
  • Recorded and remitted bookkeeping documents and cash to the sales agencies.
  • Recorded cheques from the territory covered and their remittance to the bank.
  • Registered daily operations, registered invoices, reconciled suppliers and bank statements, monthly payments, creditors and debtors accounts and ad-hoc tasks.
  1. Math teacher – National Education System, Ploiesti (Romania)
 September 1994 to September 1996 
  • Prepared math study material for the classroom.
  • Developed and organized classroom materials, prepared pupils for tests.
  •  Monitored the performance and organized extra hours for pupils.

Recenzii