Georgiana Apostol

I have had my Graduation Ceremony (Accounting and Management - London) in February 2023 and I am excited to have the opportunity for this challenge. As someone who has spent multiple years in finance, accounting, customer service and management, I have an in-depth understanding the Generally Accepted Accounting Principles (GAAP). I apply Kaizen concept in my professional life. I am highly motivated and result-driven person with strong numerical and analytical skills.

Twenty years in the financial and accounting service industry contributed to developing my ability to work under pressure in a challenging environment. I am a quick learner, confident and reliable with excellent communication skills and an integrity and objectivity of approach.

BSc (Hons) Accounting & Management / Ulster University London, Graduation June 2022

Management Capability Course – September 2022.

Operational Delivery Profession Course – Team Leader Silver Development Programme, June 2023.

Retail Banking program in the Romanian Banking Institute, Training and Specialization Banking Centre.

Work Experience

1. Line manager – Home Office (London)

November 2021 - present

• Leading operational, administrative, and technical functioning.
• Analyzing data, performance, managing and supporting staff to identify knowledge gaps.
• Checking timesheets, planning weekly Rota, organizing work and strategy activity for staff. 
• Arranging and conducting 1-2-1 meetings and providing feedback on quality and productivity.
• Presenting solutions to improve the activity.

1. Sortation Associate – Amazon, London 

September 2020 to November 2021 (pandemic year)

• Receiving & sorting parcels into relevant post codes.
• Following Amazon's internal processes and safety and security procedures.

1. Administrator sales advisor – Big Yellow (self-storage), London

December 2018 to September 2020

• Performing daily schedule: bank statement reconciliation, invoices, and Direct Debit validation.
• Handling payments, arranging orders and delivery.
• Completing inventory at the end of month and keeping the shop floor clean and tidy.
• Supporting the manager and following the company procedures.
• Increasing sales revenue building good relationships with customers.

1. Front desk receptionist – Travelodge hotel – London 

November2017 to December 2018

• Completed City Ledger and Company’s Payment Book.
• Performed a good understanding of the guest’s requirements when they are checking in or out.
• Ensured the banking and till procedures are carried out in accordance with company’s policy.
• Identified the problems and kept up to date the line manager.

1. Assistant Manager – SRC Transatlantic LTD (financial services), London 

June 2012 to November 2017

• Ensured Safety and Security policies, opened-closed procedures, and dual authorization.
• Front-office operations: cash loans, cheques, MoneyGram, payments.
• Coordinated the team and activity to achieve monthly sales target.
• Analyzed and solved customer complaints in a friendly manner.
• Supported the store manager in planning and executing the marketing plan.

1. Assistant Manager – Alpha Bank Romania, Ploiesti (Romania) 

June2005 to June 2012

• Coordinated front-office operations (cards, loans, payments, cheques, insurances) and maximize selling.
• Handled large amounts of money by managing deposits and withdrawals.
• Transfer orders, international and cheque payment, cash operations documents.
• Maintained a high standard of customer service by responding and solving all complaints in a friendly and professional manner.

1. Accountant – SC Carlsrom Beverage Co SRL, Ploiesti (Romania)

September 1996 to June 2005

• Prepared cash collection and remittance.
• Recorded and remitted bookkeeping documents and cash to the sales agencies.
• Recorded cheques from the territory covered and their remittance to the bank.
• Registered daily operations, registered invoices, reconciled suppliers and bank statements, monthly payments, creditors and debtors accounts and ad-hoc tasks.

1. Math teacher – National Education System, Ploiesti (Romania)

 September 1994 to September 1996 

• Prepared math study material for the classroom.
• Developed and organized classroom materials, prepared pupils for tests.
•  Monitored the performance and organized extra hours for pupils.