Iulia Coman

I am a PMO Analyst and Project Management professional with extensive enterprise IT experience across global companies, including Jolera and IBM Romania. I specialize in project governance, budget and milestone tracking, risk mitigation, and process compliance aligned with ITIL and organizational standards. Combining strong analytical skills with a background in education and languages, I excel at coordinating cross-functional teams, managing stakeholders, and ensuring projects are delivered on time and within budget.

PMO Analyst at Jolera LDA (2024-12 – Present)

• Analyse project performance in terms of milestones and billing
• Develop data-driven reports for management decisions
• Support project initiation and planning
• Identify risk and issues by monitoring projects
• Ensure process compliance by aligning projects with organizational standards and best practices
• Facilitate communication between project teams and stakeholders
• Assist with documentation
• Maintain regular communication with stakeholders to ensure timely inputs and alignment
• Act as the central coordination point across governance, delivery, and analysis streams, tracking progress and flagging dependencies
• Track risks, delays, and dependencies across workstreams, escalating to the Engagement Lead when momentum is at risk

Global Project Officer at IBM Romania (2019-09 – 2024-03)

• Ensure documentation compliance
• Checking project budgeting
• Resource management
• Ensuring compliance to project processing
• Submittingaltering SAP purchase requisitions
• Ensuring billing cycle within clients and suppliers
• Ensured projects stayed cost-effective and continued to achieve desired targets.
• Managed the database support, including system administration, designing reports, audit and analysis of data.
• Prepared various financial documents such as invoices and purchase orders.
• Attended meetings with managers to take notes and minutes on project scope for later analysis.
• Cultivated and strengthened project stakeholder relationships.
• Documented project analytics and progress onto Microsoft Excel for analysis and reporting.
• Managed team scope, schedule and assignments for duration of project.
• Monitored costs, timescales and resources used to achieve project success.
• Built strong relations with subcontractors and vendors to optimise cost savings and ensure timely completion.
• Tracked costs and expenses for analysis against original budget, strengthening internal cost controls.
• Met project deadlines by managing and partnering with contractors to monitor performance.
• Acted as first point of contact for queries around deliverables and problem solving to maintain smooth running operations.
• Communicated arrangements clearly and concisely to confirm all personnel fully understood and could deliver to exceptional standards.

Business Compliance Specialist at IBM Romania (2018-04 – 2019-09)

• Internal audit of projects (billings, contracts compliance, internal policies and regulations)
• Corrective and preventing measures to maintain compliance with current internal rules and regulations
• Reviewing and improving compliance processes
• Maintained accurate documentation to meet programme requirements and contractual obligations.
• Limited access to facility computers to maintain confidentiality of customer's information.

Project Manager at IBM Romania (2017-09 – 2018-03)

• Managing contracted resources to fulfill contract requirements Offerings based on delivery capabilities of the department
• Monthly billing for clients
• Reported project status and financial updates to stakeholders and collected feedback.
• Reviewed performance against targets, appropriately identifying and managing risks and opportunities.
• Managed client expectations with professional, considered approach to projects.
• Led and motivated project team to meet and exceed project KPIs.
• Identified future capacity and capability needs for successful project planning.
• Built collaborative working relationships with project teams.
• Outlined and executed strategic risk avoidance and mitigation plans to keep projects aligned with objectives.
• Contacted clients and scheduled handover sessions before coordinating project handovers to guarantee snag-free completion.
• Designed and implemented robust implementation plans for cross-functional programmes and kept tasks compliant with expected outcomes.
• Enforced set quality standards to deliver key objectives and project KPIs.
• Oversaw operational aspects of projects, staffed project teams and directed activities to achieve budget targets.
• Applied expertise in project management methodologies to keep teams aligned through collaborative approaches.
• Applied successful project management techniques to enable project delivery within budgetary and time constraints.
• Communicated progress updates to various stakeholders to secure further funding for project activities.
• Developed and monitored implementation strategies by creating project schedules and work plans.

Quality Manager at IBM Romania (2015-06 – 2017-08)

• Ensuring proper documentation for processes to be followed according to internal policies and ITIL framework
• Responsible for the maintaining up to date of the Process Interface Manual for the account
• Supervision of existing processes and the implementation of the new ones.
• Conducted in-depth investigations into product recall to determine root causes and make action plans to avoid future mistakes.
• Conducted in-depth conclusions with customers to obtain extensive understandings of their expectations and needs.
• Designed in-depth guidelines for client's products, including measurements, materials and other features as requested.
• Proactively asked customers for feedback after product delivery for company development purposes.
• Conducted in-depth quality assessments into finished products, ensuring products were produced to excellent and safe working order.
• Planned project labour, expenses and time frames to continuously achieve output and quality targets.
• Controlled operational output by implementing quality procedures throughout production.
• Implemented improved policies and plans to enhance operational processes.

English Teacher at Colegiul National Grigore Moisil (2001-09 – 2015-05)

• Teaching English language to students ranging from the 9th to the 12th grade
• Tutoring students for national competitions of English
• Preparing students for international certifications (Cambridge, IELTS)
• Mentoring and guidance for a class of students
• Managed pupil behaviour, applying appropriate and effective measures in cases of misbehaviour.
• Adapted teaching style for students with Special Educational Needs and Disabilities.
• Evaluated students' comprehension of lessons through relevant test questions.
• Updated learning resources to achieve curriculum goals.
• Developed constructive feedback on homework to drive attainment.
• Planned lessons with dynamic discussions and exercises to promote engagement.
• Selected and sequenced appropriate materials and resources based on content area and learners' abilities.
• Used varied teaching methods to foster and stimulate enthusiasm for learning and maintain motivation.
• Inducted students to provide academic advice, counseling and draw up individual learning plans.
• Established safe learning environment to make students feel comfortable, secure and confident.
• Understood and followed national standards within English language teaching for assigned age groups.
• Monitored students' attendance and behaviour and followed up in case of negative changes.
• Built and maintained positive and professional relationships with students and instructional team members.
• Discussed pupils' progress with parents and carers, building open and honest relationships.
• Set clear targets for students learning, building on prior learning and advising on students expectations

Translator at Television Subtitling Systems (1999-03 – 2000-11)

• Produced a daily output translation of TV series episodes.
• Obtained information on appropriate terms, phrases and words from specialist dictionaries.
• Consulted with specialists to obtain information on technical information translation.
• Worked with sensitivity across emotive translation topics and circumstances.
• Maintained focus under pressure to deliver accurate translation services.
• Checked phraseology with technical staff to deliver correct translations.
• Kept translation equipment in good working order for reliable services.

Bachelor Degree in Foreign Languages – Universitatea Hyperion (1997-10 – 2001-06)