Maria Văduva
Customer Service Agent
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Despre
Dedicated and adaptable professional with experience in customer service, call center operations, administrative support, and remote work environments. Recognized for strong communication skills, attention to detail, fast learning, and the ability to manage tasks efficiently in dynamic environments. Currently seeking a remote part-time or full-time opportunity where I can contribute through professionalism, reliability, strong organizational skills, and a results-oriented mindset.
Experiență
Customer Service Agent - SMARTEMP S.A. (Orange Romania project Hidroelectrica collaboration)
(2026-04)
- Customer support via phone and email
- Handling customer requests and updating system information
- Professional communication and fast problem resolution
- Experience working remotely and using online platforms
Customer Service Agent - COMPUTER GENERATED SOLUTIONS ROMANIA S.R.L.
(2026-02 - 2026-03)
- Customer support in IT/Telecom call center (phone/email)
- Provide fast and efficient solutions
- Update system information and maintain professional communication
Secretary / Administrative Assistant - "Dumitru I. Ionescu" Secondary School, Calvini
(2022-04 - 2022-11)
- Data entry and management
- Drafting documents and administrative records
- Document organization and archiving
- Professional communication (email, phone)
- Microsoft Office usage
Cashier - Cle&Ed Automobile SR
(2019-11 - 2021-01)
- Data entry and management
- Cash handling and financial records
- Operating cash register, POS, invoicing
- Stock and inventory management
- Preparing documents and daily reports
Cashier - Triton Market SRL
(2020-04 - 2020-07)
- Financial data and document processing
- Customer relations
Educație
Incomplete - Accounting and Management Information Systems - Transilvania University of Brasov (2022 - 2024)
High School - "Radu Vladescu" High School (2008 - 2012)
