Mihail Mocanu

I'm a motivated and curious individual with a passion for continuous learning and innovation. Outside of work, I enjoy spending time in nature on mountain trips, caring for my cats, exploring new music, and keeping up with the latest developments in technology. My work experience comprises of seven years in delivering high quality HR services in shared services environments across the full employee lifecycle.

Skilled at translating HR operations into business outcomes: recruitment, onboarding, performance management, payroll/benefits, offboarding. Passionate about building efficient and compliant HR operations that support both people and business goals. Known for responding proactively to employee needs, resolving complex issues with empathy and professionalism, and continuously improving processes to save time, reduce risk and enhance the employee experience.

Client Services Advisor at ABTRAN (2026-04 – Present)

Human Resources Generalist at CONDUENT (2018-05 – 2025-10)

• Managed the full employee lifecycle, including recruitment, onboarding, offboarding, and ongoing employee data management. Served as a point of contact for employees and stakeholders, resolving complex HR, payroll, benefits, and leave related inquiries.
• Provided expert guidance on employee relations, performance management, disciplinary actions, and organizational change.
• Maintained and updated HR systems and databases, leveraging advanced knowledge of ServiceNow and Workday to ensure data integrity and compliance. Oversaw complex leave cases, including medical, maternity/paternity, compulsory and discretionary leave, supported payroll and leave administration.
• Interpreted and applied HR policies, procedures, and guidelines to ensure regulatory compliance while handling general HR administration and data entry tasks.

High School Diploma in Acquisitions & contracting technician – Economic Administrative High School Iași

Bachelor's Degree in Faculty of Economics and Business Administration – Management, Marketing & Business Administration – Alexandru Ioan Cuza University of Iași