Immigration and Visa Consultant at Nestlers Group (2025-08 – Present)
- Provide consultation services to clients regarding Serbian immigration processes, including unified permits and business visas.
- Stay updated on Serbian immigration laws, policies, and procedural changes.
- Liaise with Serbian government agencies, embassies, and consulates as needed.
- Assess client eligibility and recommend the most suitable immigration options based on individual circumstances.
- Assist in preparing and submitting applications to relevant Serbian immigration authorities.
Visa Consultant Specialist German and English at CIBT (2023-03 – 2024-11)
- Residence visa consultation, application and internal and external communication.
- Assist clients with the application of Visas, NOCs, renewals, advising on document translation, car registrations, driver's license applications, and other similar Government-related documentation.
- Staying up to date with relevant regulations, rules, policies, and procedures across all Government departments, through research and follow-up through news channels, direct sources, and via PRO assistance.
- Manage, research, and document new inquiries by contacting relevant Government departments, where information is limited.
- Update Salesforce and other client data management tools.
Migration Consulting Specialist at Westminster Foundation for Democracy (WFD) (2022-02 – 2023-02)
- Conduct policy research on the topics of youth emigration and circular migration.
- Presenting policy research documents to the relevant stakeholders.
- Organizing conferences related to the topic of youth emigration.
- Writing project proposals.
Help Desk Representative at RBC Royal Bank Of Canada (2020-01 – 2020-09)
- Serve as the first point of contact for customers seeking personnel enhancement over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by the customers.
- Direct unresolved issues to the next level of support personnel
Human Resources Operation professional at Siemens (2012-01 – 2013-02)
- Created HR business documents in accordance with Serbian labor law, and standardized personnel files.
- Managed compensation and benefits, payroll, and HR administration.
- Managed work permit & visa obtaining process for foreign/domestic employees.
- Development and execution of communication strategy and HR processes in the Adriatic region.
