Gorica Dimitrijevic

Proactive, empathetic, and detail-oriented HR professional with extensive background in developing, automating, and delivering end-to-end People processes across international and fast-paced environments. Adept at acting as a first point of contact and trusted advisor for employees and managers, championing employee wellbeing, inclusion, and a human-centered culture. Strong technical proficiency with HR systems (including SAP ERP, MS Dynamics, and data analytics), combined with robust expertise in labor law compliance, payroll coordination, and process automation.

Eager to bring deep operational excellence, operational resilience, and a collaborative, can-do mindset to a high-growth remote environment.

Head of Human Resources at DMV d.o.o. (2026-02 – 2026-06)

• Led the complete HR function for a technology-driven manufacturing and engineering organization.
• Managed end-to-end People administration, drafted job descriptions and internal acts, and streamlined day-to-day HR workflows.
• Partnered directly with management and department leads to coach on performance management, employee relations, and best-practice people operations.
• Coordinated monthly payroll inputs and maintained rigorous HR reporting standards.

External HR Consultant at Elite Academy Balkans (2025-04 – Present)

• Provide specialized HR advisory services, conducting HR diagnostics and reviewing internal documentation compliance.
• Design and refine internal HR procedures, employee policies, and structural workflows to enhance organizational clarity.
• Deliver targeted training sessions for managers and HR teams focusing on practical labor law, communication, and employee engagement strategies.

Director of Legal & HR Services at Poliklinika Neuromedic (2025-06 – 2025-08)

• Managed comprehensive HR operations and legal compliance, serving as the primary point of contact for staff inquiries.
• Coordinated employment documentation, resolved employee relations matters, and aligned internal processes with regulatory standards.

HR Manager at Yumis d.o.o. (2024-11 – 2025-03)

• Directed talent acquisition, performance management, and day-to-day employee relations initiatives.
• Improved HR administrative procedures and strengthened internal coordination across business units.

HR Manager at Ergomade d.o.o. (2021-12 – 2023-09)

• Implemented HR process improvements and digital tracking tools to streamline employee lifecycle administration.
• Participated in SAP ERP implementation and HR reporting standardization, enhancing data accuracy.
• Supported leadership in workforce planning, reducing absenteeism (from 9% to 3%) and employee turnover (from 7% to 2%) through targeted retention and engagement efforts.

Head of Human Resources at Benetton Serbia (2016-07 – 2021-09)

• Managed complete HR operations and lifecycle administration for 8 legal entities and over 1,700 employees in a fast-paced environment.
• Collaborated with international management teams (including EFESO Consulting, Milan) on Operational Excellence and process automation projects.
• Standardized onboarding, maintained data compliance across multiple entities, and supported rigorous Sedex and BSCI social audits.

HR Specialist / HR Officer at Mercator-S & Idea d.o.o. (2008-01 – 2015-12)

• Coordinated high-volume HR administration, employee support services, and personnel record management for large-scale retail operations.

Legal Affairs Assistant at Swisslion Takovo (2006-06 – 2008-01)

• Managed employment documentation, contract drafting, and administrative compliance processes.

Bachelor of Laws in Law – University of Nis, Faculty of Law