Inna Leonova

Operations and process-improvement professional with 7+ years coordinating cross-functional teams, managing high-volume workflow and change-control cycles, and driving documentation and process standardization within a complex, highly regulated enterprise environment. Skilled at translating technical and operational requirements into clear procedures, training materials, and actionable tasks for stakeholders across departments and functions. Early adopter of AI-assisted productivity tools (Claude, ChatGPT) and foundational Python, using them daily to speed up documentation, drafting, and routine-task automation — bringing a modern, tech-enabled approach to traditional operations work.

Seeking an Operations, Process Improvement, or Business Support role with an international company, where structured process thinking and cross-functional coordination skills transfer directly across industries.

Deputy Head of Department, Configuration Management at Aviation Manufacturing Enterprise — Pegas Aviation Components and Systems Ltd. (PACS Ltd.) (2024-01 – Present)

• Identified inefficiencies in operational workflows and led implementation of process improvements
• Coordinated cross-functional teams (engineering, quality, metrology), translating technical requirements into actionable tasks
• Managed department operations during the head's absence: task allocation, deadline tracking, and escalation handling
• Used Claude and ChatGPT daily to accelerate drafting of internal instructions, job descriptions, and regulatory documents
• Authored step-by-step user manuals for enterprise PLM systems and trained colleagues on new features and procedures
• Proactively reviewed documentation based on quality-control feedback, reducing approval delays and bottlenecks
• Coordinated release of 20–100 change requests per month, including expedited approval of up to 10 high-priority items within a single day
• Developed departmental procedures, operating regulations, and job descriptions

Configuration Management Specialist at Aviation Manufacturing Enterprise (2019-01 – 2024-01)

• Operated and monitored daily processes within an enterprise PLM system
• Managed data exports and ensured correct version control within the PDM system
• Prepared and coordinated change requests with cross-functional stakeholders, including engineers and quality specialists
• Maintained documentation workflows in compliance with industry standards
• Prepared and consolidated technical specifications across multiple stakeholders

Operations & Data Readiness Specialist at SpetsVysotStroy LLC (2019-01 – 2019-09)

• Coordinated service-related information across corporate systems
• Managed operational requests and ensured data consistency
• Worked with cross-functional teams to resolve discrepancies and maintain operational readiness

Bachelor's Degree in Economics – Plekhanov Russian University of Economics (2015-01)