Mladen Stankovic

Nearly two decades of experience in the international cruise and hospitality industry, leading restaurant, buffet, and bar operations for some of the world's leading cruise companies. Throughout his career, he has been responsible for daily operations, team coordination, maintaining high service standards, and ensuring full compliance with USPH and food safety procedures.

Assistant Dining & Beverage Operations Manager at P&O Cruises UK (2023-10 – 2026-03)

• Coordinated restaurant, bar, and dining venue operations
• Monitored operational budgets, purchasing processes, and cost control activities
• Managed Headwaiter and Bar Team Leader teams
• Ensured compliance with USPH, safety, and hygiene standards
• Handled guest concerns while maintaining service quality standards

Buffet Manager at MSC Cruises (2022-01 – 2023-10)

• Oversaw buffet and self-service operations and coordinated daily team activities
• Monitored Food Safety, allergen management, and USPH procedures
• Conducted staff training and supervised service standards
• Managed purchasing processes, inventory control, and operational costs

Headwaiter at MSC Cruises (2019-01 – 2022-12)

• Supported the Maître d' Hotel and Buffet Manager in daily restaurant operations
• Coordinated restaurant teams and monitored service standards
• Conducted staff training and monitored Health & Safety procedures

Maître d' Hotel at Oceanwide Expeditions (2019-05 – 2019-07)

• Managed restaurant and bar operations during expedition cruise programs
• Coordinated hospitality teams and daily operational activities
• Monitored service quality, hygiene, and compliance standards
• Handled guest requests and monitored operational cost control

Headwaiter at TUI Thomson (2017-02 – 2018-02)

• Coordinated restaurant staff and supported daily restaurant operations
• Monitored service, hygiene, and compliance procedures

Waiter at Bahamas Paradise (2015-09 – 2016-09)

• Delivered high-quality guest service and coordinated restaurant station activities

Waiter at Viking Ocean Cruises (2015-03 – 2015-08)

• Coordinated restaurant station activities and maintained service standards

Chef de Rang at Seabourn Cruise Line (2011-08 – 2014-06)

• Managed restaurant station operations while maintaining luxury service standards

Team Headwaiter at Carnival Cruise Lines (2006-04 – 2011-05)

• Coordinated restaurant teams and food & beverage service operations

Electrical Power Engineering Technician – Technical School Subotica (2001-01)