Tijana Bugarski

Agile Delivery Lead and Project Manager with experience in Scrum, Kanban, SAFe, Jira, Power BI, AI automation tools, focused on team delivery, workflow improvement, and stakeholder alignment.

Agile Delivery Lead at NETCONOMY Software & Consulting GmbH (2020-06 – Present)

• Led Agile delivery practices across Scrum, Kanban, LeSS, SAFe, and hybrid teams, driving collaboration, transparency, and continuous improvement
• Facilitated Agile ceremonies, coached teams and stakeholders, and removed impediments to maximize delivery effectiveness
• Partnered with Product Owners and business stakeholders to align priorities, manage dependencies, and support successful product delivery
• Successfully supported the delivery and go-live of key e-commerce initiatives, including Douglas platform launches across Italy and the DACH region
• Utilized Jira and Power BI to monitor delivery performance, visualize progress, and support data-driven decision-making
• Acted as company-wide Jira Master, improving workflow efficiency and governance standards
• Conducted candidate screening, structured interviews, and case study assessments to support recruitment and talent acquisition efforts
• Collaborated with hiring managers to identify high-potential candidates and ensure smooth onboarding and integration into Agile teams
• Successfully hired and onboarded multiple candidates who continue to contribute to the organization several years later, supporting long-term team stability and growth
• Key Clients: Douglas, Migros, Lagerhaus, Tchibo, Valio, Freudenberg, 11 Team Sport

Software Developer at Comtrade System Integration (2018-06 – 2019-12)

• Developing applications for bank systems in IBM BPM technology
• Assisting in preparing project plans using project management tools
• Assisting in project management activities and business analysis
• Providing technical advice and assists in solving programming problems
• Responsibility for designing robots in Automation Anywhere (AA)
• Participating in implementation, commissioning, and programming in Automation Anywhere
• Developing a maintenance robotic training program and perform the training

Sales Internship at Comtrade System Integration (2018-04 – 2018-05)

• Familiarization with IT solutions offered by the company, acquiring knowledge and practical work in the field of sales, writing tenders, product presentation
• Practical work in process of developing new IT solutions
• Introduction with enterprise service bus and business process manager technology

Master in Sports Management – Union Nikola Tesla University, Belgrade (2025-10)

Bachelor in Organizational Sciences - Information Systems and Technologies – University of Belgrade (2014-10 – 2019-06)

Gymnasium in Science and Mathematics Department – Gimnazija u Obrenovcu (2010-09 – 2014-06)