Amyia Adkins

Dedicated customer service professional with over three years of experience in retail, food service, and entertainment environments. Strong skills in customer service, effective communication, active listening, cash handling, time management, and attention to detail. Built a reputation for being dependable, hardworking, and committed to creating positive customer experiences.

Experience has taught the importance of teamwork, adaptability, and maintaining a positive attitude in fast-paced settings.

Front End Associate - Walmart - 3501 34th St S, Saint Petersburg, FL 33711

(2024-04)

• Assisted customers with product inquiries and provided tailored recommendations to enhance shopping experience.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained cleanliness and organization of sales floor, optimizing product displays for improved accessibility.
• Engaged with customers to resolve issues promptly, fostering positive relationships and encouraging repeat visits.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Member - AMC Theatres - 151 2nd Ave N, Saint Petersburg, FL 33701

(2024-12 - 2026-05)

• Greet guests and scan or sell tickets
• Take orders at the concession stand
• Prepare and serve popcorn, drinks, and snacks
• Operate cash registers and handle payments
• Clean theaters, lobbies, and restrooms
• Tear tickets and direct guests to auditoriums
• Restock concession items and supplies
• Enforce theater policies (seating, age restrictions, cleanliness)
• Provide friendly customer service and assist with guest questions

FOH Team Member - Chic-Fil-A - 4623 Gulf Blvd, St Pete Beach, FL 33706

(2023-02 - 2024-11)

• Greet customers and create a welcoming experience
• Take accurate orders at the counter and drive-thru
• Process cash and card payments
• Bag orders and ensure accuracy
• Deliver food to tables and call out orders
• Refill drinks and provide sauces/condiments
• Clean and maintain the dining room and restrooms
• Restock front-of-house supplies
• Assist guests with menu questions or special requests
• Communicate with kitchen staff to keep orders moving
• Follow company service standards and procedures

High School Diploma - Lakewood High School (2026-05)