Supply Chain and after-sales Service General Manager - 02/2018 to current
Panasonic Rus LLC
- Management of Supply Chain and after-sales Service department (~38 employees)
- Organization and managing of Supply Chain function of the Company in CIS countries
- Purchasing order to factories sending and expediting
- Japan/China/Asia /EUàCIS transportations.
- Warehouses control in Moscow, Hamburg, Kiev
- Inside CIS transportation from warehouses to customers
- Organization and managing of After Sales Service of the Company in CIS countries (warranty & post-warranty repairs, s/parts supply and stock management, call center, product quality control and reporting to HQ)
- KPI and Logistics & Service cost planning and control
- Coordination with Company HQ (Japan, Osaka) and Reginal HQ (Germany, Hamburg)
Different positions - 12/1995 - 02/2018 in
Panasonic Rus LLC s/parts demand and inventory control specialist, s/parts manager, logistics manager, after-service manager