Management Assistant at Doberman Royalty Kennels (2022-01 – Present)
Administrative support role managing multiple projects, deadlines, and daily operations
- Managed multiple projects and deadlines simultaneously to ensure deadlines were met.
- Implemented process improvements to increase efficiency of administrative tasks.
- Provided administrative support to team members and management in daily tasks.
- Provided support to management staff in daily operations including scheduling meetings and managing calendars.
- Performed data entry tasks accurately using Microsoft Office Suite applications.
- Ensured compliance with company policies and procedures while performing assigned duties.
- Sent email, mail and memo correspondence on behalf of management.
- Maintained organized filing system both electronically and manually for easy access when needed.
- Created and maintained accurate records of customer interactions, inquiries and complaints.
- Maintained executive offices by ordering supplies and arranging for maintenance services.
- Answered telephones to route caller to appropriate individual or address general questions.
- Built and maintained relationships with external vendors and clients.
- Developed strong relationships with customers through exceptional customer service.
- Scheduled and confirmed appointments for clients, customers or supervisors.
- Handled scheduling, travel arrangements, and event planning for senior management.
- Searched for information in company databases or online to answer questions or resolve problems.
