Reina Wise

Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Management Assistant at Doberman Royalty Kennels (2022-01 – Present)

Administrative support role managing multiple projects, deadlines, and daily operations

• Managed multiple projects and deadlines simultaneously to ensure deadlines were met.
• Implemented process improvements to increase efficiency of administrative tasks.
• Provided administrative support to team members and management in daily tasks.
• Provided support to management staff in daily operations including scheduling meetings and managing calendars.
• Performed data entry tasks accurately using Microsoft Office Suite applications.
• Ensured compliance with company policies and procedures while performing assigned duties.
• Sent email, mail and memo correspondence on behalf of management.
• Maintained organized filing system both electronically and manually for easy access when needed.
• Created and maintained accurate records of customer interactions, inquiries and complaints.
• Maintained executive offices by ordering supplies and arranging for maintenance services.
• Answered telephones to route caller to appropriate individual or address general questions.
• Built and maintained relationships with external vendors and clients.
• Developed strong relationships with customers through exceptional customer service.
• Scheduled and confirmed appointments for clients, customers or supervisors.
• Handled scheduling, travel arrangements, and event planning for senior management.
• Searched for information in company databases or online to answer questions or resolve problems.

High School Diploma – Manchester High School (2024-05)

B.S. in Agriculture (Agriculture Business and Economics) – Virginia State University (2028-05)