Senior Microsoft Dynamics 365 CRM Developer
We are looking for a Senior Dynamics 365 CRM Developer to develop and maintain the back-office solution for complaints and service requests management system.
Key Responsibilities
- Customize and develop Microsoft Dynamics 365 CRM and Dataverse.
- Build complaint, request, case, SLA, escalation, and notification workflows.
- Develop plugins, JavaScript, Power Automate flows, and custom components.
- Integrate Dynamics CRM with internal systems and external entities through APIs.
- Support deployments, troubleshooting, performance optimization, and technical documentation.
- Collaborate with Business Analysis, QA, and other technical teams.
Requirements
- 5+ years of Microsoft Dynamics 365 CRM development experience.
- Experience with REST/SOAP APIs and third-party integrations.
- Good understanding of CRM security, workflows, and case management.
- Experience with Azure DevOps, Git, and Agile delivery.
- Previous experience in enterprise or government projects is preferred.
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