Document Controller

Purpose of the Role

Manage document control operations, Aconex/EDMS administration, and technical/project administrative support for security operations projects packages, ensuring compliance with client procedures and internal QAQC standards.

Key Responsibilities

• Establish and maintain the Electronic Document Management System (EDMS)
• Administer Aconex platform for project document flow and inclusion of RSS security operations policies and procedures
• Manage and support project tasks, including planning, scheduling, status tracking, milestones completion, and documentation
• Review and validate SLAs scope-of-services against client requirements and expectations (e.g., client/Ref-style standards)
• Track Security operations’ document status, transmittals, and approvals across stakeholders
• Support Work Breakdown Structure (WBS) documentation and dependency mapping
• Coordinate with internal security teams to ensure SLAs and contracts effectively established and implemented
• Track and follow up with HR, Finance, Commercial, and Systems & Technology teams to assure resources provision and compliance with security SLAs and contracts
• Audit RSS Security operations’ SLAs and ensure security operations comply with contractual terms and requirements
• Establish and track security operations assets and resources management system.
• Manage the established security operations reporting systems with internal teams and clients
• Establish and maintain the client satisfaction survey mechanism and track improvement plans.
• Provide general technical/project administrative and management support to the Security Operations Director

Required Qualifications

• Bachelor’s degree in engineering, Business Administration, or related field
• Minimum of 7 years' experience in document control, project coordination, or project administration (construction/security/engineering sector preferred)
• Working knowledge of EDMS platforms (Aconex, SharePoint, or similar); SAP exposure a plus
• Strong MS Office proficiency (Word, Excel, PowerPoint)
• Familiarity with QAQC documentation standards and processes
• Understanding Audit processes and methodologies
• Good Command of English (written and spoken); Arabic native

Preferred

• Exposure to security projects, oil & gas, or giga-project environments
• PMP or project management training (or willingness to pursue)
• Proficiency in Power PI

Core Competencies

• Attention to detail and systematic problem-solving
• Team collaboration and stakeholder coordination
• Adaptability across working environments
• Compliance mindset