OpenShift & Application Support Engineer

We are looking for an experienced OpenShift & Application Support Engineer to join our team in Riyadh.

Key Responsibilities & Requirements:

• Hands-on experience in OpenShift Container Platform administration and support.
• Strong experience in Application Support and Production Support.
• Experience supporting Digital Channels and Corporate Banking applications.
• Understanding of Corporate Banking functions, workflows, and transaction processing.
• Knowledge of Linux/Unix, networking, middleware, and application connectivity.
• Strong troubleshooting, Root Cause Analysis (RCA), and technical investigation skills.
• Experience in application monitoring, log analysis, incident management, and production issue resolution.
• Knowledge of software troubleshooting and deployment support.
• Good understanding of ITIL processes (Incident, Problem, and Change Management).
• Ability to manage critical production incidents and coordinate with technical teams and stakeholders.
• Banking or financial sector experience is highly preferred.

Required Experience: 5 years in Application/Production Support, with hands-on OpenShift experience.