General Manager, ZOWAR INTERNATIONAL HOTEL - MANAZIL ALMOKHTARA CO. - Madinah / Saudi Arabia
(2024-10 - 2025-10)
Oversee hotel operations functions, in accordance with the organizational structure.
- Conduct regular briefings and meetings with all department heads and managers.
- Ensure full compliance with the hotel's operating controls, standard operating procedures, policies, procedures and service standards.
- Generate guest follow-up reports and ratings and analyze data to optimize ratings on online booking sites.
- Closely monitor hotel business reports on a daily basis and make decisions accordingly.
- Plan activities and allocate responsibilities to achieve the most efficient operating model.
Training/Development Manager & Night Manager - MANAZIL ALMOKHTARA CO. - Madinah / Saudi Arabia
(2021-05 - 2024-10)
Supervise and follow up on the night work and maintenance of the group's 13 hotels (5 hotels in North Central, 7 hotels in West Central, 1 hotel in South Central).
- Preparing and processing training and qualification files for employees and managers of the operational departments of the hotels.
- Training and qualification of all heads and managers of departments affiliated with the hotel departments such as front office management, internal supervision management, laundries, restaurants and others.
- Prepare and improve standardized forms and reports for hotel operations and apply them to the various hotel departments.
- Prepare daily and periodic reports for all ongoing and completed work in the hotels during the night.
- Inspecting and monitoring the quality of services provided by the operational departments of the hotels and submitting daily reports with proposed solutions and ways to improve them to the company's general management.
QA/QC Engineer - YUKSEL INSAAT SAUDIA CO. - Riyadh / Saudi Arabia
(2015-04 - 2015-12)
Infrastructure for Phase-3 of Riyadh Bus Transit Project
- Prepare Contractors Quality Control Manual and implemented the same at site effectively, and also ensure the achievement of Project Quality objectives
- Reviewing and improving QA/QC documentation for engineering, procurement, construction, and commissioning scope of work
- Ensuring the performance of all required inspection, verification, and testing of materials and works to achieve the corporate and project objectives
- Reviewing work plan prepared by the Construction Department before the same is submitted to Consultant
- Monitoring KPI Reports ensures that all processes have been submitted and reviewing the KPIs submitted to ensure that data corresponds to the actual KPI indicated on the process documents
- Ensuring that all the relevant ITPs are distributed to the concerned well before the inspection
- Reviewing NCRs, Client notices, and observations and initiating corrective and preventive actions and their implementation
- Prepare the weekly Request for Inspection (RFI) schedule as per the construction schedule and submit it to the Project Managers.
QA/QC Engineer - MAPA CONSTRUCTION & TRADE CO. - Jeddah / Saudi Arabia
(2016-01 - 2016-03)
Al Raidah Housing Complex Project - Construction of 74 Apartments block of buildings
Sales Executive - ITHMAR TAIBA AGRICULTURE CO. - Saudi Arabia
(2016-09 - 2020-09)
- Identifying business opportunities by identifying prospects, researching, and analyzing sales options
- Sell new products by establishing contact and developing relationships with prospects, recommending solutions
- Maintaining relationships with current clients by providing support, information, and guidance
- Researching and recommending new opportunities, recommending profit and service improvements
- Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors
- Prepare reports by collecting, analyzing, and summarizing information
- Maintaining quality service by establishing and enforcing quality standards
Quality Assurance Engineer - YAPI MERKEZI INC. - Madinah / Saudi Arabia
(2013-10 - 2015-03)
Haramain High-Speed Rail Project in Madinah Railway Station
- Involvement in workshop meeting and Quality Management Training for three sessions to classify the BS EN ISO 9001:2008 Quality Management Systems – Requirements at Haramain High-Speed Rail Project in Madinah Station.
Intern QA/QC Engineer - YUKSEL INSAAT INC. - Eastern Province / Saudi Arabia
(2011-06 - 2011-09)
Eastern Province Water Transmission System – Phase 2 Project
