شهد جعفري

Computer Science graduate with hands-on experience in data analysis, dashboard development, KPI reporting, and institutional quality support. Managed and analyzed data across 10+ departments and units, developed 10+ interactive dashboards, designed 12 KPIs, and prepared monthly and quarterly reports to support management meetings and decision-making. Skilled in Power BI, Looker Studio, Excel, and ISO 9001 support.

Data Analyst at University of Tabuk (2025-08 – 2026-02)

Deanship of Student Affairs

• Managed and analyzed data across 10+ departments and units for institutional reporting.
• Developed 10+ interactive dashboards using Power BI and Looker Studio to support monthly management meetings.
• Designed 12 KPIs and prepared monthly & quarterly reports for leadership.
• Built reporting templates, supported ISO 9001, and contributed to establishing the Volunteer Unit (Edamah Standard).

Computer operator at King Salman Armed Forces Hospital (2024-10 – 2024-12)

• Provided technical support for systems, applications, and workplace devices.
• Managed user accounts and access permissions using Active Directory.
• Supported basic networking and IT infrastructure by monitoring connectivity and handling first-level technical issues.
• Contributed to resolving and closing 3+ technical requests with fast response and efficient execution.

Creative Solutions Program Participant at King Abdulaziz Center for World Culture (Ithra)

4-Month program

• Participated in a program focused on digital product design and immersive technologies using design thinking and innovation.
• Contributed to idea development, prototype creation, and supporting the creation of creative projects/business concepts in a collaborative environment.

Bachelor's Degree in Computer Science – University of Tabuk (2024)