دليّل الغريبي

A recent diploma graduate seeking a job opportunity where I can develop my skills and contribute effectively to accomplishing tasks with a strong sense of responsibility.

Trainee at Al Walan Holding Company (2025-09 – 2026-03)

• Assisted in recruitment procedures and welcomed applicants.
• Prepared introduction letters and contracts in coordination with management.
• Supported daily HR administrative tasks using the MenaME system.
• Handled clearance procedures, end-of-service processing, and business travel arrangements.

Customer Service at Al Walan Trading Company (2024-01 – Present)

Customer Relations Agent (Call Center Representative) from January to April. Social Media Representative from April to present.

• Responded to customer inquiries through social media platforms (X, Facebook, TikTok, Instagram).
• Handled customer inquiries using Zoho and WhatsApp.
• Prepared daily reports.

Customer Service at Czech Rehabilitation Center (2022-01 – 2024-01)

• Answered calls using Cisco system.
• Responded to customer inquiries.
• Scheduled and confirmed appointments.

Receptionist & Secretary at Attractive Teeth Factory - Hayat Al Asnan (2020-01 – 2022-01)

• Welcomed visitors and managed calls and appointments.
• Coordinated meetings and prepared correspondence.
• Provided administrative support.
• Organized files and handled mail.

Sales Representative at Chalhoub Group – Karl Lagerfeld (2019-01 – 2020-01)

• Communicated with customers and recorded feedback.
• Contributed to achieving sales targets.
• Submitted daily reports.

Diploma in Human Resources Management and Organization