علاء ابو الرز

Experienced Pharmacist and Medical Sales Professional with over 20 years of experience in pharmaceutical operations, medical equipment, and sales management. Proven expertise in product specialization, medical training, and healthcare solutions.

Pharmacist at Quafil Al-Fayyad Pharmacy (2024-01 – Present)

Pharmacist responsibilities in a retail pharmacy setting

• Dispense medications accurately in compliance with medical prescriptions and regulatory standards
• Provide patient counseling on medication usage, dosage, side effects, and drug interactions
• Manage inventory levels, ensuring availability of essential medications and minimizing expiries
• Maintain proper documentation and pharmacy records in line with MOH regulations
• Ensure compliance with health and safety standards and pharmacy best practices
• Handle insurance claims and coordinate with healthcare providers when needed

Pharmacy Manager, Pharmacist at Eilaf Medical Complex (2021-01 – 2023-12)

Manage daily pharmacy operations and lead pharmacy team

• Oversee daily pharmacy operations, ensuring efficiency, accuracy, and compliance
• Lead, train, and supervise pharmacy staff to maintain high performance standards
• Manage procurement, stock control, and supplier relationships
• Monitor financial performance including sales, margins, and cost control
• Implement policies and procedures to improve workflow and service quality
• Ensure compliance with MOH (Ministry of Health) regulations, audits, and accreditation requirements
• Handle patient complaints and ensure high customer satisfaction

Cosmatical Sales Manager at Jouny Al-Bilad Trading (2015-01 – 2020-12)

Develop and execute sales strategies for cosmetical products

• Develop and execute sales strategies to achieve revenue and growth targets
• Manage and lead the sales team, setting targets and monitoring performance
• Build and maintain strong relationships with hospitals, clinics, and key clients
• Identify new business opportunities and expand market presence
• Negotiate contracts, pricing, and agreements with clients
• Analyze sales data and market trends to optimize performance
• Coordinate with suppliers and internal teams to ensure product availability

Product Specialist at Al-Jeel Medical Company (2002-01 – 2014-12)

Promote and provide technical support for medical equipment and supplies

• Promote and demonstrate medical equipment and supplies to healthcare professionals
• Provide technical training and support for biomedical and medical devices
• Conduct product presentations, workshops, and clinical demonstrations
• Support sales team with technical expertise during client meetings
• Maintain strong relationships with doctors, hospitals, and decision-makers
• Monitor market trends and competitor activities
• Assist in product launches and marketing activities

Pharmacist at Al-Yahya Medical Complex (1999-01 – 2001-12)

Dispense medications and provide patient education

• Dispense prescribed medications and ensure proper labeling and instructions
• Provide patient education on medication use and safety
• Maintain stock levels and monitor expiry dates
• Assist in procurement and inventory management
• Ensure compliance with pharmacy regulations and standards
• Support healthcare team in patient care and medication management

Bachelor of Pharmacy in Pharmacy – Jadavpur University (1993-01 – 1998-12)