Abdulaziz Ali

Operations, Facilities Management, PMO, and Corporate Services professional with 13+ years of experience leading large scale operations across real estate development, healthcare, construction, and giga project environments. Proven expertise in project operations, workplace management, facilities services, vendor management and operational excellence. Experienced in leading multisite operations, managing cross functional teams and delivering business critical projects while optimizing costs and service quality.

Strong track record in stakeholder management, process improvement and driving operational efficiency within complex organizations.

Projects Operations Manager at Riyadah Real Estate (2026-05 – 2026-08)

• Lead project operations across multiple residential and mixed use developments in Jeddah, Makkah and Taif, ensuring successful delivery within scope, budget, quality, and schedule requirements.
• Coordinate with Engineering, Construction, Sales, Finance, Procurement, Consultants, Contractors and Government Authorities to ensure seamless project execution, regulatory compliance and operational readiness.
• Oversee project performance, budgeting, reporting, risk management, stakeholder engagement and process improvement initiatives to enhance operational efficiency and service excellence.
• Manage project handovers, utilities activation, asset readiness, customer transition activities and implementation of SOPs and operational best practices.
• Lead post handover customer service operations, including warranty management, defect rectification follow-up, client requests and coordination with contractors to ensure high levels of customer satisfaction and successful project closeout.
• Design and deliver executive level live dashboards and weekly performance reports for top management, enabling data driven decision making through real time tracking of project progress, operational performance, resource utilization, key risks and business objectives across multiple developments.

Offices Services Operations Lead at NEOM (2021-08 – 2026-05)

• Strong support for offices spaces (location & Relocation) planning & assigning desks for all NEOM staff.
• Maintenance for all Neom Offices locations & strong follow up with FM team.
• Handle the new projects to increase the spaces across all NEOM locations.
• Monitor projects progress and identify risks or any potential delays and implement corrective actions.
• Lead the PMO and coordinate project teams, contractors, consultants and all stakeholders.
• Monitor project cost and completion and improve the operational efficiency and productivity.
• Solving the problems of offices spaces.
• Daily report for the visit’s inspections across all NEOM Offices & solve it with following up.
• Weekly report to the top management regarding the FM tickets & meeting rooms booking hours and status.
• Meeting with all NEOM Directors to assess their needs in order to improve our services.
• Admin for all meeting rooms across all NEOM locations.
• Main coordination between the departments like IT, Projects Team, Community Services & FM Team with building a good relation.
• Handling all the work permits for all locations.
• High communication skills with the customers and solving their issues.
• Raising the purchase requests and following up till the work executed.

Support Services Manager at Batterjee Medical College & SGH (2019-01 – 2021-01)

• Transportation for more than 10K students, employees, airport pickup, VIP visitors and fleet controlling.
• Managing vehicles maintenance and the annually government documents renewal on time.
• Pest control and monthly risk assessment reports with following up to close the points with the maintenance departments.
• Utility bills management + KPI’s & SLA implementation.
• Property administration and coordinate with maintenance, safety, and security for improving.
• Accommodation spaces and decision maker skills.
• Play important rule with our compliance officers to improve the entire policies and procedures to be complied with the general rules of the occupied areas.
• Supporting and managing the process of providing the inside and outside catering and events.
• Managing Safety area with improving the situation to be matching with the new technologies.
• Landscaping arrangements (internal and external).
• Monthly planning to improve the housekeeping and hospitality with following up to achieve the goals.
• Selection for the housekeeping branded materials to be complied with the rules of the building.
• Oversaw the logistic department for waste management, water supply, utilities invoices, transportations, housekeeping that are involved with the HR & Admin department.
• Continue improving for the accommodation and transportation area within safety standard.

Executive Administrator of the HSE Department & CEO OFFICE at Thabat Construction Company (2017-11 – 2018-12)

• Conduct inspections of KAUST Projects safety sites to ensure that all manpower are following the safety rules during their working at site.
• Provide support to the project by maintaining a visible presence to the field performing site visits to the entire project at least once per shift, if possible, coordinate with the project manager.
• Ensure that all incidents are reported immediately on timely manner and raise it to claim department.
• Ensure safety boards with postings including but not limited to: Health and safety policy, inspection and audit results, project hazard assessment, location of first aid, etc. are maintained and current.
• Telephones and emails related to CEO and his schedule for meeting, travels, and accommodation inside and outside KSA.
• Business trip as per CEO instructions, inside and outside KSA.
• Finalize all government official documents for CEO even for his personal issues through strong government relation.
• Coordinate a regular meeting with project safety team to review issues, trends and upcoming conditions or events.
• Report incidents to HR and insurance then following up till close it and it should be according to the company procedures.
• Maintain and improve HSE policy and procedures according to the type of project with coordination with RM department.

Corporate Services & HR Assistant General Manager at Rolaco Trading and Contracting Holding (2015-11 – 2017-10)

• Managed corporate services operations across multiple branches, including transportation, accommodation, utilities, telecommunications, facilities maintenance, PMO, and real estate administration.
• Oversaw HR operations, recruitment, employee contracts, attendance management, talent management, medical insurance administration, and government relations activities.
• Administered vendor contracts, purchase orders, budgeting, invoice verification, and coordination with Finance to ensure timely payments and cost control.
• Led property and lease management, utility services, tenant relations, and regulatory compliance with municipalities, utility providers, and government authorities.
• Managed health, safety, security, and Civil Defense compliance, including fire protection systems, evacuation planning, site inspections, and licensing requirements across all company locations.
• Coordinated VIP visits, travel arrangements, airport services, hotel accommodations, and stakeholder engagement to ensure seamless business operations.

Head of Admin & Logistic at Al Muhaidib Six Construct (MSIX) (2012-04 – 2015-10)

• Departments Coordination: Follow up with all company departments with any related matters to Admin.
• Administration: Client relations, Leaves, Telecommunications, Stationary, government relation and solve problems of all government.
• Arrange the safety required material to all project with KPI’s record to avoid any lateness.
• Inspect the site and check if all labors using PPE by the right way.
• Ensure that all safety site procedures are implemented and following as per the safety procedures to avoid any risks for the manpower life.
• Arrange the safety inspection reports to the management on weekly bases.
• Services: Looking after office space, furniture, kitchen items and housekeeping.
• Accommodation: Contracts, allocation of employees, HSE inspection, catering and laundry.
• Logistics: Contracts, payments, transportation and distributions of water & sewage services for site and accommodation and arrange the equipment’s as the project needed.

Bachelor Degree in Computer Science – Modern Academy Maadi (2010)