Central Operations Room Supervisor – Security Analysis Management at General Directorate of Border Guard – Security Affairs – General Department of Security & Intelligence (2014-01 – Present)
- Led 24/7 Security Operations Center (SOC) activities supporting high-security operations and incident response
- Managed incident escalation, crisis coordination, and executive security reporting for senior leadership
- Processed and analyzed 1M+ security data entries while maintaining 85% operational efficiency
- Conducted geolocation verification and operational zone validation, improving assessment accuracy by 90%
- Prepared operational reports and incident briefings in both Arabic and English
- Coordinated communication between command leadership and field response teams during critical incidents
- Utilized CCTV systems, thermal surveillance technology, and monitoring tools to support threat detection and situational awareness
Head of Security Scanning Section at General Directorate of Border Guard – Security Affairs – General Department of Security & Intelligence (2011-01 – 2014-12)
- Directed security screening, contractor vetting, and access control operations within restricted facilities
- Conducted 5,000+ security interviews supporting workforce security and compliance requirements
- Managed permit issuance, entry approvals, and controlled-access procedures for secure operational areas
- Oversaw identity verification and documentation reviews to prevent unauthorized access
- Improved workflow efficiency and response timelines by 98% through process restructuring
- Enhanced investigative review accuracy and security recommendations by 88%
Security Systems Operations Administrator at General Directorate of Border Guard – Security Affairs – General Department of Security & Intelligence (2009-01 – 2011-12)
- Produced operational security reports and executive summaries for command leadership
- Maintained 10,000+ operational security records, improving retrieval efficiency by 90%
- Verified operational documentation to ensure reporting accuracy and compliance standards
- Supported investigations, threat analysis, and operational risk assessments
- Utilized Microsoft Excel, Word, Access, and PowerPoint to manage reporting and security documentation workflows
Security Operations Supervisor (Military Police) at General Directorate of Border Guard – Security Affairs – General Department of Security & Intelligence (2005-01 – 2009-12)
- Supervised tactical security teams of 40 personnel across patrol, checkpoint, and access control operations
- Directed perimeter security, workforce entry procedures, and emergency incident response activities
- Improved incident response performance by 90% through optimized patrol deployment and operational oversight
- Secured 120+ official delegations and convoy operations with zero security breaches
- Conducted investigations, evidence verification, and incident reporting activities
- Improved inspection and electronic screening effectiveness by 45% through enhanced operational procedures
