Abdulrahman Albaheth
Social Media & Community Manager | Copywriter
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نبذة
Bilingual (Arabic & English) social media and community manager with experience managing brand social accounts, content strategy, and community engagement across the F&B, aviation, and marketing agency sectors. Skilled in content planning, copywriting, and client reporting.
الخبرة
Community Manager / Copywriter at Tshweash Agency (2026-01 – Present)
- Manage the Instagram and TikTok accounts for Saudia Table (السعودية طاولة), a SADAFCO brand, overseeing day-to-day community engagement and brand voice.
- Manage social media accounts for additional agency clients, including Budget Saudi (car rental) and Noug — handling content, community engagement, and public complaint responses for Noug.
- Develop content strategy and monthly content calendars aligned with client goals and campaign themes.
- Create original content — spanning history, sports, and other topics — published as video and carousel posts on Tshweash's main social media account.
- Helped grow the account's following from 15K to 30K followers in under 7 months.
- Coordinate chef collaborations and influencer content to grow brand visibility and engagement.
- Prepare performance reports and manage client-facing deliverables and communications.
Community Manager at Saudi Airlines (2024-07 – 2026-01)
- Monitored and responded to customer inquiries and mentions on Twitter/X, maintaining brand voice and response standards.
- Managed public complaint handling and escalations on social media to protect brand reputation and customer satisfaction.
- Tracked follower engagement and sentiment, flagging recurring issues to the relevant internal teams.
- Collaborated with customer service teams to ensure consistent messaging across channels.
- Transitioned to the Operations department for the final two months of tenure.
Social Media & PR Coordinator at Irina's Konafa (2018 – 2022)
- Managed the brand's Instagram account, including content planning, posting, and community engagement.
- Planned and executed content and promotional campaigns that drove customer engagement and foot traffic.
- Coordinated PR activities and represented the brand at events, building relationships with customers and partners.
- Handled customer inquiries and feedback across social channels, maintaining brand reputation.
Retail Salesperson at New Age Drone (2014 – 2016)
- Demonstrated products and closed sales by understanding customer requirements.
- Assisted with repairs and maintenance intake and explained technical processes to customers.
- Managed inventory and restocked high-demand items to meet sales targets.
Salesperson / Cashier at Chocoolia (2011 – 2012)
- Handled phone orders and in-store sales transactions.
- Organized store layout to highlight best-selling products.
- Processed payments and returns while ensuring excellent customer service.
التعليم
– Eastern Washington University (2016 – 2018)
– Seattle Central College (2013 – 2016)
– Kaplan English International School (2011 – 2011)