Ahmad Majed

Performance-driven & result-oriented professional with an analytical bent of mind, leveraging expertise in Oracle EBS and Oracle Fusion Applications, with a robust track record in both technical & functional capacities across Healthcare, Banking, Telecommunications & Government entities. Steering the strategic development of Operations and Asset Management applications, at the forefront of pioneering the establishment of a Center of Excellence (CoE) with a proficient team of 45+ members across four departments at Cloud Solutions, Riyadh. Demonstrated elevated level of proficiency in leading business portfolio rationalization and delivering top-tier IT advisory services to CIOs and CEOs, ensuring seamless alignment of strategies and successful digital transformations across diverse industries.

Notable achievements include orchestrating the development of a Mobile Application for Oracle EBS & Fusion applications, resulting in a significant increase in ERP projects and a substantial expansion of the company's market presence.

Business Applications Director - Almana Hospitals, Al Khobar - Al Khobar, Saudi Arabia

(2024-06)

Driving transformative business solutions to enhance operational efficiency and support organizational growth. Assessing and recommending cutting-edge software solutions by staying aligned with industry trends to optimize system performance and integration. Building and maintaining strong relationships with internal and external stakeholders to foster collaboration and achieve strategic objectives.

Partnering with business units to design and implement policies and procedures that align with departmental goals and broader organizational strategies.

• Established the Business Applications Department.
• Successfully led the implementation of Oracle Fusion ERP (HCM, Finance, SCM) modules across 5 hospitals, 4 medical centers, and 4 affiliated companies, ensuring timely delivery and operational alignment.
• Designed and directed the development of the Oracle Fusion Mobile Application, enhancing user accessibility and functionality.

Applications Director - Cloud Solutions, Riyadh - Riyadh, Saudi Arabia

(2017-09 - 2024-05)

Cultivating culture of innovation and perpetual enhancement, prioritizing refinement of solutions & continuous development of employee skills. Collaborating closely with the sales team to spearhead pre-sales activities, playing a pivotal role in crafting intricate technical proposals and conducting meticulous cost analyses to fortify financial proposals. Formulating & managing strategic initiatives alongside the business development team, fostering invaluable partnerships with external entities to propel organizational growth and broaden market horizons.

Overseeing and executing intricate projects, guiding the design and implementation of business and technological solutions for key clientele spanning diverse industries. Establishing departmental objectives harmonized with the overarching company mission statement. Monitoring managerial performance to ensure attainment of objectives, offering constructive feedback for refinement where necessary.

Effectively mediating conflicts between teams to ensure operational fluidity and synergy. Scrutinizing and sanctioning purchase orders, invoices, and other pertinent documents to uphold stringent adherence to company policies and protocols;

• Supervising 45 employees across four pivotal departments: ERP Application Technical Team, ECM Application Team, Asset Management and Operations Application Team, and Business Intelligence (BI) Team.
• Spearheaded the development of an innovative Asset Management and Operations application, optimizing asset tracking, operations management, project oversight, and contract administration, leveraging RFID Technology.
• Orchestrated development of Oracle EBS Mobile Application, resulting in surge of ERP projects & notable expansion of company's market presence.
• Led the design and development of GRP application.
• Pioneered the inception of a dynamic department merging technology and business services, transforming the ECM Application (OnBase) into a marketable product.
• Established a high-performing team beyond KSA to address workforce shortages, effectively curbing operational expenses and ensuring uninterrupted project continuity.
• Steered the seamless integration of various third-party applications, including ZATCA, Kyriba, SFDA, and Elevatus, with the ERP system.
• Oversaw the ECM application (OnBase) implementation with meticulous integration into the ERP ecosystem.

ERP Technical Senior Manager - Dr. Sulaiman AL Habib Medical Group, Riyadh - Riyadh, Saudi Arabia

(2013-05 - 2017-09)

Steered and executed complex ERP projects, driving transformative solutions to enhance business operations and foster growth. Evaluated third-party ERP software solutions, staying abreast of industry trends to provide strategic recommendations for integration & optimization. Supervised ERP project management processes, ensuring effective monitoring and delivery of successful project outcomes.

Cultivated positive relationships with key stakeholders, internally and externally, to foster collaboration and support organizational goals. Developed and implemented strategic manpower plans, overseeing the recruitment, selection, and integration of new team members. Managed application licenses to ensure compliance with supplier standards and efficient supply chain management for ERP projects.

Developed and oversaw the departmental budget, ensuring efficient allocation of resources to support project goals. Aligned departmental objectives with the overarching company mission and strategic vision. Conducted comprehensive performance reviews to drive continuous improvement and professional development within the team.

Collaborated with senior leadership to develop and implement IT policies/pr

• Supervised a team of 8 professionals within the ERP Application Technical department, ensuring their work aligned with departmental objectives and contributed to overall organizational success.
• Led multinational ERP transformation project spanning HCM, SCM & Finance, resulting in streamlined processes & enhanced operational efficiency.
• Directed the creation and implemented the Attendance and Rostering Application, leading to increased productivity and significant reduction in manual administrative tasks and associated costs.
• Designed & executed E-Commerce website integration with ERP system, enabling seamless data flow and enhancing customer experience.
• Spearheaded Floor Stock process implementation within hospital clinics, improving inventory management & patient safety within healthcare system.

Senior Oracle Consultant - Saudi Telecom Company (STC), Riyadh - Riyadh, Saudi Arabia

(2012-01 - 2013-05)

Led configuration changes and implementation of new modules within Oracle EBS HRMS Modules. Designed, developed, and implemented enhancements and customizations for Oracle EBS HRMS Modules, covering Core HR, Self Service, OLM, Performance Management, OTL, and Recruitment. Developed and implemented interfaces between Oracle EBS HRMS modules and other applications, ensuring seamless data flow and business process integration.

Strategized and executed data migration plans, ensuring smooth import of data into Oracle EBS HRMS modules. Created and maintained comprehensive technical and functional documentation. Provided technical support for Oracle EBS HRMS modules and Oracle BI users, troubleshooting and resolving production issues.

Managed engagements with external suppliers for HRMS Modules and Oracle BI. Played a key role in gathering and analyzing business requirements for BI Dashboards and Reports. Developed and deployed Dashboards, Reports, Metadata Repository, and ETL processes.

• Successfully executed Oracle EBS Upgrade from version 11 to 12.2.
• Led the implementation of Oracle BI Apps in collaboration with external suppliers.
• Developed and implemented ERP Integration with Internal Portal, enhancing system connectivity and data accessibility.

Senior Technical Consultant - Applications Professionals (AppsPro), Riyadh - Riyadh, Saudi Arabia

(2008-08 - 2012-01)

Engaged collaboratively with functional teams & stakeholders to grasp business requirement & translate them in viable technical solutions. Conceptualized, developed, and executed customizations, extensions, and interfaces within Oracle EBS to address business needs. This includes the creation and modification of Oracle EBS forms, reports, workflows, and related objects.

Strategized and oversaw the execution of data migration plans, ensuring seamless importing of data into Oracle EBS. Advanced and deployed interfaces between Oracle EBS and external applications, ensuring efficient data flow and seamless business process integration. Developed and maintained comprehensive technical documentation for customizations and integrations, facilitating knowledge transfer and enhancing understanding of technical solutions.

Provided ongoing technical support to end-users, troubleshoot issues, and conduct technical training sessions to enhance user proficiency.

• Implement Oracle EBS application for 30+ customers in various industries, banking, telecommunication, government, retails and factories
• Designed and implemented GRP extensions within Oracle EBS to enhance functionality and meet specific business requirements.

Oracle Developer - Arab for Software Solution and Marketing, Amman - Amman, Jordan

(2006-06 - 2008-06)

Spearheaded the development of Oracle applications, optimizing business operations and automating processes for enhanced efficiency. Collaborated as a key member of cross-functional teams to deploy Oracle-based solutions, ensuring the achievement of project objectives. Facilitated communication with Business Analysts to thoroughly understand, refine, and validate requirements and technical designs.

Provided continuous support and maintenance for in-house applications to sustain operational excellence. Generated and upheld comprehensive design and technical documentation to uphold transparency and facilitate future modifications.

• Directly contributed to creation & refinement of ERP and POS applications, leveraging hands-on expertise to enhance functionality and user experience.

Bachelor of Science - Software Engineering - Al Isra Private University, Amman, Jordan (2006)