Area manager - Zad alsultan-sereno lounge - Dammam - khobar, Saudi Arabia
(2024-07)
- Oversaw the daily operations of 3 restaurant branches, ensuring consistent service quality and operational excellence.
- Managed and coached Restaurant Managers and branch teams to achieve business objectives and KPIs.
- Monitored sales performance, profitability, food cost, and labor cost across all branches.
- Ensured compliance with company SOPs, HACCP, health, and safety standards.
- Conducted regular branch audits to improve operational efficiency and guest satisfaction.
- Recruited, trained, and developed management teams and employees.
- Managed inventory, purchasing, and cost control to minimize waste and maximize profitability.
- Analyzed financial reports and implemented action plans to increase revenue and operational performance.
- Resolved customer complaints and maintained high standards of customer service.
- Coordinated with support departments to ensure smooth operations across all locations.
Area manager - Topaz - Arar
(2023-11 - 2024-01)
Results-driven Area Operations Manager with extensive experience in leading multi-unit and multi-concept restaurant operations. Skilled in optimizing daily operations, implementing strict SOPs, controlling food & labor costs, and driving branch profitability. Proven track record in training unit managers, leading new branch openings, and maintaining high standards of food safety and customer satisfaction across all locations.
Restaurant manager - Indian Style - Alryad
(2022-03 - 2023-07)
- Optimized daily operations across multiple branches to ensure consistency and efficiency.
- Managed P&L reports and successfully reduced food costs.
- Developed and implemented comprehensive SOPs for front and back-of-house.
- Led and mentored a team of employees, improving staff retention rates.
- Ensured 100% compliance with health, safety, and food hygiene regulations.
- Increased monthly store sales through team upselling training and enhanced customer service standards.
- Maintained a consistent operational audit score of by enforcing strict cleanliness and service checklists.
Restaurant manager - Reef alarab - Jeddah
(2021-05 - 2022-10)
- Daily Operations: Oversee all front and back-of-house activities to ensure smooth service.
- Team Leadership: Recruit, train, and schedule staff while maintaining high morale and productivity.
- Customer Service: Resolve guest complaints and ensure a high-quality dining experience.
- Financial Control: Manage daily cash flow, monitor budgets, and control labor and food costs.
- Inventory Management: Order supplies, manage stock levels, and minimize waste.
- Compliance: Ensure strict adherence to health, safety, and food hygiene (HACCP) regulations.
- Quality Control: Maintain food presentation and service speed standards.
Restaurant manager - Ted's - Alexandria, Egypt
(2019-03 - 2021-05)
- Daily Operations
- Team Management: Supervise, schedule, and train floor staff, including waiters, cashiers, and cleaners, ensuring high performance and motivation.
- Inventory & Ordering
- Health & Hygiene
Restaurant manager - Doppio Zero - Alexandria
(2012 - 2014-01)
- Managed daily operations, ensuring compliance with all health and safety regulations.
