Ahmed Moustafa

Dynamic and results-driven Area Operations Manager with over 22 years of experience in the food and beverage industry. Proven record in leading multi-branch operations, optimizing costs, improving quality, and enhancing customer satisfaction. Skilled in analyzing data, managing resources, and developing teams to achieve operational excellence. A passionate, people-oriented leader who combines professionalism with empathy and continuous learning.

Area Operations Manager - Luxury Foods Trading Company - Saudi Arabia

(2015-01)

Brands: Cinnabon, Mama Bunz, Simit Sarayi

• Manage and supervise multiple restaurant branches in the Southern Region.
• Implement cost control and inventory management systems to achieve financial goals.
• Lead and train teams in operational excellence, HACCP standards, and customer service.
• Drive continuous improvement initiatives to elevate performance and brand reputation.

Multi-Branch Manager - Portofino Restaurants - Alexandria, Egypt

(2006-01 - 2015-12)

• Oversaw operations of several fine-dining restaurants, ensuring service quality and efficiency.
• Designed and implemented operational strategies to enhance profitability.
• Developed and coached teams to deliver premium customer experiences.

Branch Manager - Delight Italian Restaurants & Café - Egypt

(2002-01 - 2006-12)

• Managed four upscale Italian dining outlets with a focus on quality, service, and presentation.
• Directed daily operations including purchasing, budgeting, and staff management.

Shift Supervisor - Americana Group (KFC, Pizza Hut) - Egypt

(1999-01 - 2002-12)

• Maintained operational standards and supported management in achieving KPIs.
• Supervised team members and ensured adherence to food safety regulations.

Italian Restaurant Service Team - Sheraton Hotel - Alexandria, Egypt

(1997-01 - 1999-12)

• Gained foundational experience in fine dining operations and guest relations.

Bachelor's Degree - Social Sciences - Alexandria University