Alla Aljack

Dedicated and professional individual with experience in customer-facing roles, including cashier and digital media design. Proven ability to manage transactions accurately, communicate effectively with diverse customers, and organize digital content while adhering to brand standards. Possesses strong time management, problem-solving, and multitasking skills, capable of working under pressure.

Eager to leverage a calm demeanor and attention to detail to provide exceptional customer support and enhance the customer experience at PULSE MENA.

Cashier at Accessories Store (2025-09 – 2026-04)

• Engaged a steady flow of customers daily by delivering direct, professional service, assisting with purchases, product inquiries, and general requests in a fast-paced retail environment.
• Managed cash and card transactions with accuracy, maintaining daily sales records and ensuring precision while working under time pressure.
• Communicated clearly and professionally with customers, providing prompt responses to questions and requests.
• Executed established procedures while simultaneously managing multiple customer requests, maintaining accuracy and a calm, professional demeanor under pressure.

Digital Media Designer at Unoura (2025-05 – 2026-08)

• Produced and organized digital content and visual materials, ensuring consistency, accuracy, and adherence to brand standards.
• Managed the communication of product and brand information to an online audience, delivering clear and professional messaging.
• Coordinated tasks independently against deadlines and established workflows, demonstrating strong organizational and time management skills.
• Adapted swiftly to new digital tools and processes, reliably completing tasks with meticulous attention to detail.

Volunteer at Daoud Research Group (2021-08 – 2023-03)

• Facilitated participant support, on-site assistance, and communication for medical workshops and educational events.
• Contributed to the planning of event logistics, including material preparation and activity coordination with the organizing team.
• Liaised with presenters and attendees to ensure the smooth and professional execution of workshops and campaigns.

Volunteer at Sudanese Red Crescent Society (2019-11 – 2019-12)

• Participated in first aid and community health training activities, cultivating calm and clear communication skills in people-facing, healthcare-related scenarios.

Bachelor of Medicine and Surgery in Medicine and Surgery – Ahfad University for Women (2019)