Asem Shabaka

Manage daily office operations, administrative workflows, and cross-departmental coordination to ensure smooth business activities. Maintain the Project Management Office (PMO) framework, including standards, templates, and reporting processes. Prepare periodic performance reports and dashboards to support management decision-making.

Office Manager & PMO Officer at Hakina Trading Company (2025-07 – Present)

• Manage daily office operations, administrative workflows, and cross-departmental coordination to ensure smooth business activities.
• Maintain the Project Management Office (PMO) framework, including standards, templates, and reporting processes.
• Prepare periodic performance reports and dashboards to support management decision-making.
• Oversee documentation, records archiving, and compliance with internal policies and procedures.
• Manage government platforms, licenses, and regulatory requirements related to commercial activities.
• Support resource allocation, scheduling, and cross-functional team coordination.

Operations/Projects Coordinator at Saudi Center of Total Parenteral Nutrition Factory (2024-02 – 2025-06)

Factory

• Managed supplier operations and tender activities through Nupco's SAP-based procurement platform (iNUPCO), including purchase orders, and tender-related processes.
• Contributed to operational activities and process optimization by streamlining workflows and improving coordination across procurement and supply chain operations.
• Supported day-to-day operations and facilitated business processes to enhance efficiency and ensure smooth execution of procurement activities.
• Search for tenders on "Etimad" and "Nupco", manage accounts.
• Oversee and optimize the eTPN platform, ensuring functionality and troubleshooting issues.
• Prepare periodic reports for Nupco tenders and SMSA shipments.
• Manage government platforms, licenses, and regulatory compliance.
• Organize and archive official documents.
• Provide technical support, including emails, website management, and virtual meetings.
• Troubleshoot software/hardware issues and implement technical solutions.
• Communicate with suppliers, request, and negotiate quotations for non-medical services.

Operations/Projects Coordinator at Saudi Center of Total Parenteral Nutrition Factory (2024-02 – 2025-06)

Training Center

• Coordinate training courses, issue certificates, and manage "Mustamir" platform accreditations.
• Oversee the Zid online store and track registrations and payments.
• Provide technical support for Zoom sessions, basic designs, and content editing.
• Handle marketing, advertising, and coordination with agencies.
• Optimize communication with trainees and improve data management and payment systems.

Supply Chain Assistant at AL-MASEYA Factory (2021-12 – 2024-01)

• Developed a warehouse system for tracking inventory using Excel.
• Issued customer quotations and researched local and international raw material suppliers.
• Established product codes and negotiated contracts for cost-effective terms.
• Managed logistics, customs clearance, and obtained SABER certificates for international shipments.
• Calculated raw material costs for new products and handled accounting tasks like invoice archiving.
• Oversaw procurement, inventory shortages, and designed product catalogs and instruction manuals.
• Participated in product part design and machine operation.
• Managed the factory's store on the Zid platform.

Bachelor of Commerce in Business Administration – Mansoura University (2016 – 2020)