Badawi Mohamed

Highly energetic IT Software Sales and ERP Software Oracle, Microsoft, SAP, Odoo consistently exceeds revenue goals. Exceptional interpersonal communication and leadership skills. Diligently follow-up with all leads to drive new business. Expertise in Software sales to retail individual customers, sales representative and managing.

Experience of selling communications, IT Software sales network applications, services, data, software and cloud-based technologies. Extensive knowledge of the company's products an also of the wider IT marketplace.

Payment

Technology and SaaS Solutions Platforms Financial Solutions

IT Software SALES EXECUTIVE & Account Manager at Affaq (2010-03 – Present)

Roles and Responsibilities

• Open and maintain customer accounts by recording account information & working closely with accounts to determine their present and future needs and proposing suitable products
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits

IT Software Sales Representative (Indoor) at CCS (2006-01 – 2010-02)

Master of Information Technology in Information Technology – Must University - USA (2013-01)

Bachelor of Science in Information Technology – Althaqur College of Technology - Sudan (2005-01)