Bara Zidan

Graphic design and UI/UX professional with professional diplomas in Graphic Design and User Interface and User Experience. Offers 16 years of experience in IT support, computer maintenance, networking, technical sales, and client service. Skilled in Adobe Photoshop, Illustrator, InDesign, visual communication, branding, layout, responsive interface design, user research, usability testing, and translating client requirements into practical solutions.

Head of IT Support and Computer Maintenance at Smail Company (2017-10 – 2021-07)

• Led the IT support and computer maintenance division, covering hardware repair, system upgrades, and network solutions.
• Improved operational workflows and implemented preventive maintenance protocols.
• Coordinated technical support activities and applied practical troubleshooting to maintain reliable computer systems.

Owner and IT Support Specialist at Independent IT Business (2010-01 – 2017-06)

• Founded and operated a computer maintenance and support business serving individuals and small businesses.
• Delivered computer setup, hardware maintenance, troubleshooting, networking, and customer consulting.
• Managed service delivery from technical diagnosis through repair, installation, and client handover.

Computer Sales and Maintenance Technician at Al Alami Company (2005-06 – 2010-07)

• Provided retail sales and technical maintenance services for computers and IT equipment.
• Diagnosed faults, completed repairs, and supported customers with computer and equipment issues.
• Combined technical service with customer support focused on quality and satisfaction.

Professional Diploma in User Interface and User Experience UI UX – Anas Academy (2025-02)

Professional Diploma in Graphic Design – Anas Academy (2025-02)