InterContinental Hotels Group (January 2022 – Present)Sales Executive:
- Establishing new business and maintaining existing business accounts.
- Selling packages for rooms and Food & Beverage.
- Providing tours and Organizing events for corporate clients.
- Entertaining the business requirements of existing key account clients.
- Assisting in the sales plan and implementing tactics to achieve budget.
- Monitoring competitive set and communicate tactical changes to management.
- Working closely with travel agencies to secure business.
Reservation Agent - Sales & Marketing:
- Supervising the hotel’s reservations and verified email requests are answered in a timely and efficient manner.
- Providing hotel’s management with daily revenue reports for reservation.
- Training new employees in the reservation department.
- Ensuring reservations for groups and guests based on their various requirements.
- Supporting guests by managing incoming calls and ensuring to respond to guests’ queries.
Landmark Group (October 2021 – January 2022) Business Manager:
- Dealing with staff development and training.
- Supervising the staff head counts during peak and non-peak timings.
- Managing online purchasing operational process.
- Maintaining high standards of visual appearances and merchandise standards. • Managing instore customer service and quires.
- Ensuring compliance with health and safety.
- Supervising good receiving and goods out.
Rose Lingerie (May 2019 – June 2019) Social Media & Telemarketing:
- Encouraging clients to buy through Instagram, Facebook, and utilizing ePayment Gateway.
- Completing Orders by recording names, addresses and purchases.
- Targeting clients by updating them through emails of our new posts related to our new products.
• Contacting regularly our small stores to sell them our products.
Rose Lingerie (May 2018 – June 2018 & May 2017 – July 2017) Marketing:
- Contacting small retailers to sell them our new products.
- Supporting our branch managers to introduce new products.
- Executing the plan for sales (discounts, coupons).
- Following up with social media companies regarding displaying our products and services.
