Bayan Alnazawi

I have a Diploma in Business Administration and more than two years of experience in reception, customer service, and insurance. I completed training courses in administration, English, and computer skills, which improved my organizational and communication abilities. Currently, I am pursuing a Bachelor's degree in Data Science to expand my knowledge and future career opportunities.

Insurance, Reception - Sama Medical - Yanbu

(2023-05)

• Responded to patient and client enquiries professionally. Assisted employees in completing employment medical examinations and guided them through the required procedures. Processed sick leave entries and performed auditing tasks.
• Processed medical insurance approvals, and issued hospital referral requests in accordance with policy coverage.
• Handled Iqama medical examinations and health certificate procedures. Ensured completeness of medical files, and entered and updated medical examination results on the Sehhaty platform.

Insurance - Red sea clinic - Yanbu

(2021-07 - 2021-10)

• I worked in the insurance claims department, sorting and auditing all patient files to ensure they were complete. Then, I printed the UCAF (insurance form) and reviewed the monthly record to make sure there were no cancelled appointments, missing tests, or discrepancies in the files.

Reception - Dar Alshefa Clinic - Yanbu

(2019-04 - 2019-10)

• Worked at the reception for all clinics and the laboratory, managing patient billing, ensuring accurate medical insurance verification, and professionally handling patient calls and inquiries.

Diploma - Business Administration - Commercial and industrial chamber at Yanbu (2018-02)