
Senior Business Systems Analyst | Digital Transformation | Agile Delivery | Process & Data Optimisation | Enterprise Systems
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Senior Business Systems Analyst with over 10 years of experience delivering digital transformation initiatives across healthcare, financial services, public sector, and energy industries.
I focus on translating complex business needs into clear, practical solutions that support delivery and improve how organisations operate. I’ve worked closely with stakeholders, product teams, and engineers to define requirements, streamline processes, and deliver digital solutions from concept through to implementation.
My experience covers end-to-end business analysis, including requirements elicitation, As-Is/To-Be process design, user journey mapping, and digital roadmap development. I’m comfortable working in Agile environments, managing competing priorities, and supporting cross-functional teams to deliver value.
I also bring experience working with data and reporting tools to support decision-making and improve system performance, along with a strong understanding of how enterprise platforms and systems integrate within complex environments.
I enjoy working at the intersection of business and technology, helping teams stay aligned and focused on delivering solutions that make a real impact.
EDUCATION & CERTIFICATES
Memorial University of Newfoundland, St. John’s, NL, Canada
· SAFe® 5 Practitioner
· Scrum Fundamental Certificate (SFC)
· BCS Certificate in Foundation Business Analysis Practice - BCS, Chartered Institute for IT
Certificate in Practical Business Analysis Practice – Baseline Careers