Dhehbi Marwen

With extensive experience coordinating restaurant activity and leading teams I am dedicated to upholding hygiene standard and adhering to internal procedure to ensure consistently hight quality service and handling multiple tables and requests simultaneously without compromising service quality as well as skilled at addressing customer concerns promptly and maintaining a friendly, professional demeanor.

Groves Head waiter - Sihamco - Saudi, Riyadh

(2025-01 - 2026-12)

Experienced Head Waiter with strong leadership and customer service skills, responsible for supervising restaurant operations, coordinating the service team, ensuring guest satisfaction, handling bill closing procedures, and preparing monthly reports for management while maintaining high standards of hospitality in a fast-paced environment.

Head waiter - Fattoush Lebanese restaurant - Trablis, Tripoli

(2022-01 - 2024-12)

• Receiving customers with a detailed explanation of the restaurant menu, advising customers according to their preferences, ensuring that the services are excellent, talking to customers and listening carefully to their comments.
• Solving problems calmly and intelligently

Head waiter - Dipndip cafe - Trablis, Tripoli

(2021-01 - 2022-12)

• Arrive early to ensure that there are no absences in the team and be keen to motivate the work team.
• Work and coordinate with the kitchen to provide the best meals to customers, talk to customers and find out what they lack, as well as solve problems calmly.

Restaurant waiter - Sahara beach hotel - Monastir, Tunisie

(2020-01 - 2021-12)

• Receiving customers and accompanying them to the table, taking their order and ensuring their confort and happiness.
• Solving problems if they exist.

Waiter - Hôtel Amir palace - Monastir, Tunisie

(2016-06 - 2019-07)

• Be well groomed, then ensure all equipment are clean and make sure each table is clean, taking orders, serving food and beverage with smile to customers

Higher School/tourism - Tourism professions - Higher School/tourism, Training institute in tourism professions (2014-09 - 2015-05)

Senior technician - Industrial technology - Higher institute of applied science and technology DHEHBI