Ebrahim Megahed

Results-driven Quality & Operations Manager with 15+ years of progressive experience in bottled water, food production, and manufacturing environments across Saudi Arabia, the UAE, and Egypt. Experienced in end-to-end management of quality, production, maintenance, procurement, warehouse and operational performance, with direct leadership of teams and multiple production lines. Strong track record in HACCP, ISO 22000, ISO 9001, GMP, TQM, regulatory compliance, process improvement, KPI/OEE monitoring, CAPA, and food safety management.

Managed 28 employees across 3 production lines with production of up to 300,000 cartons per month, reduced production waste to 1%, and achieved zero customer complaints through disciplined process control, root-cause analysis, corrective actions, and continuous improvement.

Quality Manager / Quality & Operations Management Responsibilities at Yafa Water Factory (2021-01 – Present)

• Manage end-to-end quality and manufacturing operations across 3 production lines, with direct responsibility for production, maintenance, procurement, warehouse, and operational performance.
• Lead and supervise a team of 28 employees, establishing performance expectations, training requirements, work priorities, and cross-functional coordination.
• Manage production operations supporting output of up to 300,000 cartons per month while monitoring production performance, quality requirements, and operational KPIs.
• Monitor KPI and OEE performance, identify operational losses and process constraints, and implement improvement actions to strengthen productivity and equipment utilization.
• Develop and execute cost-reduction plans covering operational activities, material usage, waste, and process performance.
• Reduced production waste to 1% through process monitoring, root-cause analysis, corrective actions, and continuous improvement initiatives.
• Reduced customer complaints to zero through systematic complaint analysis, root-cause investigation, CAPA, and preventive quality controls.
• Lead the HACCP Team and manage food safety activities, including PRPs, OPRPs, CCPs, SOPs, SSOPs, traceability, recall readiness, and related documentation.
• Implement and maintain HACCP and ISO 22000 food safety and quality management systems and support compliance with ISO 9001 and GMP requirements.
• Oversee laboratory analysis, quality-control reporting, test-result review, and data accuracy to ensure reliable quality decisions.
• Manage non-conformities, deviations, root-cause analysis, corrective and preventive actions, and follow-up to verify effectiveness.
• Manage multiple regulatory inspections and maintain inspection readiness with no major observations reported.
• Coordinate production, maintenance, warehouse, procurement, and quality activities to maintain continuity of operations and product conformity.
• Develop and deliver employee training related to quality, food safety, operational requirements, and workplace performance.

Quality Manager / Quality & Operations Management Responsibilities at Rabiah Al-Qassim Water Factory (2009-01 – 2021-12)

• Managed food safety and quality systems across water manufacturing operations and ensured implementation of approved quality standards.
• Oversaw production and packaging quality assurance processes and monitored process performance to maintain product conformity.
• Led quality activities, documentation, records, internal controls, and follow-up of quality deviations and non-conformities.
• Supported production and operational improvement initiatives focused on process consistency, waste control, and quality performance.
• Led employee training and competency-development programs covering food safety, quality, GMP, and operational requirements.
• Conducted root-cause analysis and followed up corrective actions to prevent recurrence of quality problems.
• Coordinated regulatory inspection activities and maintained readiness for government and food-safety audits.
• Worked cross-functionally with production and operational teams to ensure effective implementation of food safety and quality requirements.

Quality Engineer at Abbott Laboratories (2005-01 – 2007-12)

• Conducted root-cause analysis for production-related quality issues and supported corrective actions.
• Ensured compliance with GMP requirements, internal quality policies, and established production standards.
• Reviewed daily production documentation and maintained accurate quality and regulatory records.
• Supported investigation and resolution of production deviations and quality issues.

Quality Engineer at Aqua Treat Water Factory (2003-01 – 2005-12)

• Monitored water-treatment processes and verified compliance with established water-quality requirements.
• Conducted quality-control activities throughout water-treatment operations.
• Developed process documentation and supported standardized operational practices.
• Identified opportunities for process improvement and supported efficiency-enhancement initiatives.

B.Sc. in Chemistry and Biochemistry – Mansoura University (2002)

Pre-Master's Studies in Chemistry – Mansoura University