Ershad Im

Currently working with Wipro Arabian Ltd , one of the leading multinational company operating for Saudi Airlines in Information Technology, Consulting and Outsourcing.

IT Support Team Leader North Region (2015 to Present)

Assaignments

• Monthly project caller report.
• Monthly highlight and lowlight report.
• Reporting to management of engineers attandence report & productivity.
• Reporting to management of Stock details.
• Quarterly preparing appraisal report of Engineers.
• Providing technical trainaing to Engineers on time to time.

• BCA : Bachelor of Computer Application (DT)
• CST : Computer Service Technician from E T A- USA.
• MCP : Microsoft Certified Professional in Windows XP.
• MCSA : Microsoft Certified System Administrator in exchange server 2003.
• MCSE : Microsoft Certified System Engineer.
• CCNA : Cisco Certified Network Associate.
• ACCP : Web Developer Aptech Certificate in computer professional.