Fatima Anwar

Results-driven Business Development and F&B Operations Specialist with hands-on experience in launching, structuring, and operating café and restaurant concepts. Skilled in project setup, preliminary feasibility assessment, menu costing, SOP development, and full operational leadership. Proficient in POS/ERP systems and creative brand asset design, including menus, brochures, and visual identity materials.

RESTAURANT OPERATIONS MANAGER at NOVIX GRAND AVENUE

Pre-Opening & Launch

• Managed full setup from initial concept through operational launch, including SOP creation.
• Executed data entry, invoice processing, and financial/operational reporting using Foodics and Tablees systems.
• Supervised inventory audits, supplier relationships, recipe costing, and staff training.

OPERATIONS & ADMINISTRATIVE COORDINATOR

• Coordinated cross-departmental operations and administrative tasks to improve overall organizational workflow.
• Managed documentation, internal operational procedures, and data verification.

DISPATCHER at KITOPI – OPERATION FALAFEL

• Supervised daily service execution, staff allocation, and quality standards.
• Managed order flow, logistics, delivery dispatching, and system updates.

BARISTA / WAITRESS at SIMPLEX CAFÉ / ZAITOUNA BAY

• Handled beverage preparation, guest reception, cash transactions, and POS management.

Bachelor in International Business Administration