Gdjke Ndjkm

Motivated Sales Professional with over 1 year of experience in sales and customer service. Skilled in building strong customer relationships, identifying client needs, achieving sales targets, and handling objections effectively. Strong communication and negotiation skills with a results-oriented mindset and the ability to work effectively both independently and within a team.

Sales Representative at Samsung Authorized Dealer (2026-04 – Present)

• Sold Samsung smartphones, TVs, audio devices, and accessories while consistently delivering a professional customer experience.
• Identified customer needs and recommended tailored products using consultative selling and strong product knowledge.
• Drove sales through effective communication, upselling, cross-selling, and persuasive product demonstrations.
• Built strong customer relationships and contributed to achieving sales targets and maximizing store performance.

Sales & Financial Services Specialist at Aman Company (2025-10 – 2026-03)

• Managed end-to-end customer interactions, from initial engagement and needs assessment to account opening and successful product acquisition.
• Generated sales by proactively identifying customer needs and recommending tailored financial products and services.
• Built and maintained strong customer relationships through professional communication, active listening, and consultative selling techniques.
• Successfully handled account-opening procedures while ensuring accuracy, compliance, and a seamless customer experience.
• Consistently promoted financial services and converted customer inquiries into successful sales opportunities.
• Strengthened customer loyalty through effective follow-up, personalized service, and continuous engagement.
• Worked toward achieving sales targets and contributing to overall business growth and revenue generation.
• Demonstrated strong negotiation, persuasion, communication, and customer relationship management skills in a fast-paced financial services environment

Bachelor of Commerce in Accounting Department – Kafrelsheikh University (2020-10 – 2024-06)