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I have extensive experience in sales operations management, where I provide support to clients and understand their needs to offer appropriate solutions that enhance the purchasing experience and achieve their satisfaction. I can manage business operations effectively from product presentation to transaction completion, focusing on achieving the set sales targets. I also strive to build strong and long-term relationships with clients through continuous communication, providing necessary information about products and services, coordinating with intermediaries, and following up on dealings with intermediaries.

Retail Sales Specialist at Al-Etihad Cooperative insurance co (2022-03 – 2026-05)

• Providing support to customers by understanding their needs and offering appropriate solutions to enhance the purchasing experience and achieve their satisfaction.
• Effectively manage sales operations, from product presentation to transaction completion, with a focus on achieving defined sales targets.
• Continuous communication with customers to provide information about products and services, which contributes to building strong and long-term relationships.
• Follow up on orders and ensure that products are delivered on time, and work to resolve any problems that may arise during the sales process.

Relationship Officer at Gulf General Cooperative Insurance Co (2015-10 – 2020-10)

• Providing support to customers by understanding their needs and offering appropriate solutions to enhance the purchasing experience and achieve their satisfaction.
• Effectively manage sales operations, from product presentation to transaction completion, with a focus on achieving defined sales targets.
• Continuous communication with customers to provide information about products and services, which contributes to building strong and long-term relationships.
• Follow up on orders and ensure that products are delivered on time, and work to resolve any problems that may arise during the sales process.
• Communicating with intermediaries and providing price quotes for all products
• Technical problem solutions with intermediaries regarding products
• Study of the expected prices for the client regarding the closing of product orders
• Follow up with the Pricing Department regarding insurance products

Machine operator at Henkel Arabia For Home & Personal Care Products (2013-06 – 2014-05)

• Preparing materials according to the desired product.
• Conducting lab tests on the product.
• Check the entire production line according to occupational safety.
• Checking the final output of the product.
• Generating reports for the production line.
• Conduct a quality check of the final product during the production line.
• Uploading the final results of the production process
• Preparing final production reports for the factory management with the finished product

University diploma in Chemical production – Technical Faculty, Riyadh (2011-01 – 2013-08)