Hassan ALNasser

Senior Sales Professional - Van Cleef & Arpels - KHOBAR, KSA

(2022-05 - 2024-08)

Built a strong relationship with a VIP client, leading to nearly SAR 1M in fine jewelry sales through tailored recommendations and cross-selling.
Tracked individual and team sales KPIs and held one-to-one coaching sessions to help under-performing team members improve sales performance and client engagement.
Organized an exclusive limited-edition launch event with a high-profile celebrity, supporting the brand launch in Al Khobar and creating new sales opportunities.
Managed relationships with high-value clients, understanding their preferences and providing tailored recommendations to support repeat business and customer loyalty.
Supported sales planning and daily team performance to ensure sales targets, service standards, and commercial priorities were consistently met.
Coached team members on product knowledge, sales techniques, and customer service standards, strengthening overall team capability and the client experience.

Sales Supervisor - Burberry - RIYADH, KSA

(2021-01 - 2022-12)

Drove daily sales by engaging with customers, understanding their preferences, and guiding the team toward the right products and sales opportunities.
Built relationships with repeat and high-value customers, using strong product knowledge and personalized service to support customer loyalty and additional sales.
Stepped in on challenging customer situations and complaints, resolving concerns while maintaining trust and protecting the Burberry customer experience.
Supported the sales team on the floor through coaching, product knowledge, and practical selling techniques to help them meet individual and store targets.
Worked closely with head office on new collections, product availability, promotions, and in-store launches, ensuring the team was ready to turn new products into sales opportunities.

Sales Manager - ALNASSER JWELLERY - DUBAI - Kuwait

(2017-01 - 2021-12)

Built strong relationships with luxury watch agencies, securing preferred commercial rates and positioning the business as a trusted client for limited-edition watch allocations.
Developed a network of VIP clients, sourcing exclusive pieces based on individual preferences and building relationships that generated repeat business.
Negotiated directly with agencies on pricing, availability, and exclusive pieces, creating better purchasing opportunities for both the business and its clients.
Grew the business through relationship-driven sales, connecting agency partnerships with VIP client demand and turning access to sought-after pieces into commercial opportunities.

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