Haytham Alqunber

Data Analyst and ERP Business Analyst with 3+ years of technical experience, leveraging a 12-year professional background in the F&B and Coffee industry. Specialized in building Power BI dashboards, automating reporting pipelines using Python, and aligning ERP workflows with operational business processes. I possess a strong ability to translate business needs into analytics solutions and bridge communication between operational teams, management stakeholders, and technical vendors.

IT & ERP Business Analyst at Falcom Industrial Company (2024-05 – Present)

• Act as internal coordination focal point between departments and ERP implementation partner during Odoo rollout.
• Translate operational workflows into structured ERP business scenarios and reporting logic.
• Supervise User Acceptance Testing (UAT) cycles validating system outputs against operational requirements.
• Designed and implemented executive-level Power BI dashboards supporting management decision‑making across departments.
• Designed automated multi‑source data extraction pipeline using Python scripts scheduled via Windows Task Scheduler collecting ERP datasets from multiple tables into structured reporting layers.
• Delivered enterprise financial dashboards covering revenue, expenses, branches, suppliers, and product-level performance tracking.
• Integrated attendance tracking devices with HR platform (Jisr) enabling real-time workforce visibility.
• Supported reporting coordination across multi‑branch operational environment.
• Provided technical consultation supporting ERP adoption and reporting improvement initiatives.

Data Analyst at Steel Towers – Arab Towers Holding (2021-12 – 2024-03)

• Supported preparation of operational reports using Excel and Power BI.
• Assisted in collecting and organizing datasets for internal reporting needs.
• Used basic SQL queries to retrieve data from internal systems.
• Helped validate data accuracy before generating reports.
• Coordinated with departments to gather reporting requirements.

F&B Operations Manager & Retail Analytics Specialist (2012-02 – 2024-02)

• Strategic Management: Oversaw daily operations and staff management for premium coffee brands including SADA Coffee House, RELATTE, and Astrolabe, ensuring high-quality service and operational excellence.
• Financial Performance Tracking: Designed and managed detailed financial reports and P&L summaries using Microsoft Excel to provide management with clear visibility into branch-level profitability.
• Data-Driven Inventory Control: Developed integrated tracking systems for sales, inventory, and operational costs, reducing waste and optimizing resource allocation through quantitative analysis.
• Consultancy & Business Growth: Provided strategic consultation for startup coffee houses, leveraging operational data and market trends to support successful investment and market entry.
• Key Impact: Transformed raw operational data into actionable business insights, enabling better decision-making and sustainable branch growth in a highly competitive market.

Bachelor of Computer Science in Computer Science – Al-Isra University (2017 – 2022)