Head of Nursing Department at SHAZA Medical Centre (2023-05 – Present)
- Direct all nursing operations, set organizational plans, and evaluate performance for nursing supervisors and healthcare teams across multiple departments
- Enforce Ministry of Health (MOH) policies and SFDA standards, ensuring 100% adherence to uniform protocols and operational guidelines
- Prepare comprehensive reports on productivity, service quality, patient satisfaction, and clinical outcomes for senior management review
- Collaborate with medical directors and department heads to enhance nursing services, technical procedures, and patient care pathways
- Lead recruitment efforts as a key member of the interview committee for selecting, interviewing, and onboarding qualified nursing staff
- Oversee nursing operations across Emergency, Internal Medicine, Dental, and Cosmetic/Aesthetic clinics, ensuring seamless interdisciplinary coordination
Nursing Specialist at Home Med Home Medical Care (2022-10 – 2023-03)
- Provided specialized nursing care in home healthcare settings, focusing on patient rehabilitation and chronic disease management
- Coordinated with physicians and multidisciplinary teams to develop and implement individualized care plans
- Educated patients and families on medication management, wound care, and preventive health measures
Head of Nursing Department at The Excellence Medical Centre (2018-06 – 2022-06)
- Led nursing operations across Emergency, Internal Medicine, Dental, and Cosmetic/Aesthetic departments
- Implemented quality improvement initiatives that enhanced patient safety, reduced infection rates, and improved staff performance metrics
- Developed and delivered ongoing training programs for nursing staff on clinical skills, infection control, and customer service excellence
- Managed shift scheduling, resource allocation, and performance evaluations to ensure optimal departmental efficiency
- Served as primary liaison between nursing staff, medical directors, and administrative leadership
Nursing Department Supervisor at Abyat Medicine Centre (2017-06 – 2018-05)
- Supervised nurse distribution, managed shift scheduling, and maintained comprehensive staff records and competency documentation
- Conducted periodic interdisciplinary meetings to enhance communication between department heads and nursing teams
- Managed patient complaints with empathy and professionalism, providing psychological support to families during complex medical procedures
- Ensured accurate maintenance, updating, and confidentiality of medical records and patient files in compliance with regulatory standards
Nursing Specialist at Minet AL Nasir Centre / Hospital (2012-05 – 2017-05)
- Delivered high-quality nursing care across Emergency, Internal Medicine, Dental, and Cosmetic/Aesthetic clinics
- Advised nursing staff on disciplinary matters, clinical best practices, and technical service improvements
- Acted as liaison between the Director of Nursing Services and department supervisors to ensure policy alignment and operational efficiency
- Participated in infection control committees and contributed to the development of departmental safety protocols
Staff Nurse at Mansoura University Hospitals (2010-09 – 2012-05)
- Provided comprehensive clinical care in high-volume Emergency, Internal Medicine, Obstetrics/Gynecology, and Orthopaedics departments
- Administered medications, IV therapies, blood products, and performed emergency interventions including CPR and advanced life support
- Implemented strict infection control precautions and ensured readiness of critical medical equipment and emergency supplies
- Collaborated with physicians, pharmacists, and allied health professionals to deliver coordinated, patient-centered care
