Jwaher Benafif

Versatile and results-driven Operations & HR Coordinator with comprehensive experience spanning administrative management, recruitment coordination, employee relations, and business operations. Skilled in optimizing daily workflows, fostering positive workplace culture, and managing government portals (Qiwa, Absher, GOSI, Najiz). Proven ability to balance people operations—such as talent acquisition, onboarding, and employee compliance—with financial tracking, document control, and administrative excellence.

Operations & HR Coordinator at Shawish Law Firm (2024-10 – Present)

• Coordinate end-to-end recruitment activities including candidate sourcing, CV screening, and interview scheduling.
• Lead onboarding processes by preparing personnel files, collecting employee documentation, and driving internal engagement.
• Streamline daily office and business operations, ensuring seamless administrative workflows across departments.
• Manage government transactions via Qiwa, Absher, GOSI, and Najiz for employee compliance, visas, and legal requirements.
• Draft, review, and maintain employment, commercial, and administrative contracts in compliance with Saudi Labor Law.
• Oversee accounting support tasks, including invoice preparation, financial tracking, and revenue monitoring.

Call Center Agent at Hajj Hussein Alireza & Co. Ltd. (2025-03 – Present)

• Manage customer communications regarding vehicle service contracts, resolving inquiries to ensure high operational quality.

Data Entry Supervisor at Stars Bounties Trading Est. (2024-09 – 2025-03)

• Supervised administrative record-keeping, verified operational documents, and maintained data accuracy.

Sales Specialist at Stars Bounties Trading Est. (2022-04 – 2025-03)

• Managed client relationships, supported sales growth, and coordinated operational business leads.

Bachelor of Science in Physics – University of Jeddah (2020 – 2024)